The Mold Guy was very professional in terms of communication and efficiency. Their staff were great at answering questions and responding in a timely manner. Booking appointments was quick and easy. Overall, I was satisfied with the service. When I got home after they removed the mold, I appreciated that everything was tidy and clean.
My only pain point is that I found scratches and dents on my wood floors where there was none before. Mine was a big job so perhaps they just had trouble maneuvering the heavy material and was trying to rush through it. Was still annoying to see nonetheless. I would still recommend The Mold Guy but suggest that customers remind the contractors to be more mindful when doing their work and maybe even put down safeguard material (like rugs).
- Approximate cost of services:
- $2,300.00
- Company Response
Thank you for taking time out to give us the review. I'm always happy when people give us positive feedback about the teams as customer service is so important. I'm glad you were happy with the work and while we do take precautions to protect the floors in our work areas some collateral damage may occur, my apologies and if you would like to discuss your floors please don't hesitate to call me....Cheers..Ross