The Mold Guy, Mold Detection & Removal

I 100% recommend this company for mold remediation.

Problem: Currently Renovating our basement in a ~100 year old house - our basement contractor found mold in multiple spots. I called Mold Guys on a recommendation from my Interior Designer.

**Upon inspection, we had to do a 3-day remediation of the entire basement, which including ripping out all of our walls.

IT'S NOT FUN AND IT HURTS TO PAY MONEY FOR A SERIOUS BUT "HIDDEN PROBLEM" LIKE MOLD. WITH THIS IN MIND, THIS IS WHAT YOU GET FROM THE MOLD GUYS:

1. Amazing Customer Service: Brittany is phenomenal. She immediately calmed me down on first call and walked me through the process and got things rolling in record time. She was always there to answer any questions, offer recommendations for waterproofing companies, arrange billing, scheduling, etc and just really nice and pleasant to talk to. Every company should have a Brittany. Big shout out to Kay who also handled my "Devil's Advocate" questioning and gave excellent knowledge to me.

2. The Owner, Ross: Brittany scheduled in a visit for him to come by and give his personal opinion on the direction of waterproofing for our house (now our next project). He already had my job for mold remediation and he did not have to do this. I think this speaks volumes for his care of his customers.

3. The Inspector, Drove: Very funny guy who "laughed" me through the process. Checked the rest of my bathrooms on my other floors to alleviate my nerves.

4. The Remediation crew, Phil, Michael, Andrew, and Diego: Respectful, knowledgeable, and hard workers. Phil took the time to explain to me what he saw, what he had done and why, and took a zillion pictures for me.

Thanks Mold Guys!!