The Mold Guy team was very easy to work with throughout the process. I found some mold between the drywall and baseboards under a window in my basement. They removed the mold quickly and efficiently, diagnosed the issue, and gave me some tips on how to prevent water from entering through the window.
UPDATE - June 3 2018
After a heavy rainfall a few days after The Mold Guy came in to remove the mold, water entered through the basement but did not appear to be coming in from the window. I called in several waterproofing companies, and all of them concluded that the water was coming in the basement through a crack in the foundation.
I realize that The Mold Guy are not foundation experts, but I was told that they would find the source of water entering the basement. I relied on their experience. I was only going to recaulk the windows based on their recommendations, then close up the walls. I made contact with them to express my displeasure with their findings, and I have not heard back - it's been approximately 2 months.
For these reasons, I have changed my rating to a 5/10.
- Approximate cost of services:
- $1,525.00
- Company Response
Hi Tess and Darin! The key to mold removal is to get rid of the source of the issue; glad our team could diagnose the cause and help you prevent mold growth in the future! We appreciate the review! Thank you!! - Brittany and The Mold Guy Team!