The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
Toronto ON M6R 3B9
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Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
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98%

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Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (720 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Mold Removal

Really great service, I got an inspection done on the same day I called and went ahead with the job the very next day. Phil and Mike were very professional and thorough, I didn't have to do any clean-up afterwards. I would definitely recommend The Mold Guy.

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Again for writing us a review. Wishing you the very best for 2018 Kay & your Mold Guy team

Aida  in Toronto, Ontario Canada M6J3H3
Aida in Toronto, Ontario Canada M6J3H3
4 reviews Toronto, ON
10/10

Mold removal in the basement

I have dealt with many contractors in the last three years since we purchased the house. These guys are second to none. Professional, knowledgeable, polite, fast and reliable. The entire experience from beginning to the end could not have been any better. For the first time, I have found a contractor who I think deserves 10+. Awesome crew of John and Michael - absolutely terrific. Now if only other contractors could be like this...

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Aida, Always good to hear about the crews and there customer service, thanks so much ...Cheers...Ross

Robert in Toronto
Robert in Toronto
1 review Toronto, ON
10/10

Mold spray in attic

Excellent experience with The Mold Guy, completely satisfied with their customer service and quality completion of the job. I had recently bought a house and upon home inspection found that there was quite a bit of mold in the attic requiring treatment. I contacted The Mold Guy and spoke with Brittany who was extremely helpful in arranging to have a team come in the day after we moved in. Brittany was extremely helpful and answer all my questions. The team showed up promptly as had been planned and explained the process and approximate time it would take (2 hours). The team finished on time and showed me the before and after pictures so I could see that everything had been fixed, good as new. Email receipt was received right away after payment and I also received copies of the before and after photos as well as a certificate stating that the house had been cleared of mold.

Excellent service by this company, would definitely recommend to anyone who needs to have mold removed.

Sincerely,
Robert Mands

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much Robert, we strive for great customer service and glowing reviews like yours shows us we are doing something right!...thanks again...Cheers...Ross

Private User
Private User
Private User reviews Toronto, ON
10/10

Extensive Mold in Basement

I 100% recommend this company for mold remediation.

Problem: Currently Renovating our basement in a ~100 year old house - our basement contractor found mold in multiple spots. I called Mold Guys on a recommendation from my Interior Designer.

**Upon inspection, we had to do a 3-day remediation of the entire basement, which including ripping out all of our walls.

IT'S NOT FUN AND IT HURTS TO PAY MONEY FOR A SERIOUS BUT "HIDDEN PROBLEM" LIKE MOLD. WITH THIS IN MIND, THIS IS WHAT YOU GET FROM THE MOLD GUYS:

1. Amazing Customer Service: Brittany is phenomenal. She immediately calmed me down on first call and walked me through the process and got things rolling in record time. She was always there to answer any questions, offer recommendations for waterproofing companies, arrange billing, scheduling, etc and just really nice and pleasant to talk to. Every company should have a Brittany. Big shout out to Kay who also handled my "Devil's Advocate" questioning and gave excellent knowledge to me.

2. The Owner, Ross: Brittany scheduled in a visit for him to come by and give his personal opinion on the direction of waterproofing for our house (now our next project). He already had my job for mold remediation and he did not have to do this. I think this speaks volumes for his care of his customers.

3. The Inspector, Drove: Very funny guy who "laughed" me through the process. Checked the rest of my bathrooms on my other floors to alleviate my nerves.

4. The Remediation crew, Phil, Michael, Andrew, and Diego: Respectful, knowledgeable, and hard workers. Phil took the time to explain to me what he saw, what he had done and why, and took a zillion pictures for me.

Thanks Mold Guys!!

Approximate cost of services:
$6,500.00
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Company Response

Thanks So Much! Customer Service is so important from the first call to the jobs completion...Cheers...Ross

Mr in
Mr in
1 review Ajax, ON
10/10

Attic mold removal

A great team and outstanding service from start to finish.

Explained the process clearly and were very professional. Made certain we were informed before making our decision and in the same token educated us throughout.

Thank you for the experience.

Approximate cost of services:
$2,100.00
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Company Response

Thanks, education is a key aspect of what we do. An educated customer makes better choices....Cheers...Ross

Private User
Private User
Private User reviews Toronto, ON
10/10

Mold Inspection & Testing

Ive been sick for months and doctors couldn't figure out why -

We took a stab in the dark and had the place mold tested and it showed high levels of mold in the vents!!!

The Mold Guy got the analysis done in only 2 days!!!!

Approximate cost of services:
$375.00
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Company Response

Thanks, It's surprising what mold can do to your health...glad we could help out...Cheers...Ross

Heather in Toronto
Heather in Toronto
1 review Toronto, ON
10/10

Mold Testing

We were happily surprised with the excellent customer service we have received from our first phone call to the home test, a phone call to keep us updated on our progress and assistance to consider next steps. They squeezed our appointment in on a busy day and always picked up the phone or called me right back.

Well done The Mold Guy! Very happy to give you this recommendation.

Heather

Approximate cost of services:
$375.00
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Company Response

Thanks Heather, if we squeezed you in then your timing was perfect as we were probably driving by...happy it worked out for you...Cheers...Ross

Adam in Smyrna
Adam in Smyrna
2 reviews Saint Quentin, NB
10/10

Mold Inspection

I knew I might have a mold problem when I could smell something funny in my cellar. The Mold Guy was quick to schedule an appointment and a few days later inspected my cellar and basement. They gave me the insight and tips I needed to properly clean my cellar and couldn't be happier with their service.

Approximate cost of services:
$150.00
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Company Response

Thanks Adam, The cellar is typically misused when it comes to storage, remember...No Cardboard, Only Plastic Containers with lids...Cheers...Ross

Jeff in Richmond Hill
Jeff in Richmond Hill
1 review Richmond Hill, ON
10/10

Mold removal basement bathroom

The guys were quick and professional. They had to remove the whole wall but they did it quite cleanly and even saved my vanity. They even sent me photos afterwards.

Approximate cost of services:
$1,300.00
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Company Response

Thanks Jeff, We try to save furniture and built ins. Glad yours was salvageable....Cheers..Ross

john t in North York
john t in North York
2 reviews Toronto, ON
10/10

Mold inspection

I had a mold problem in the basement of one of my homes...I was looking around to see which company I would use...after calling many companies I spoke to one of the people at the mold guys and they were actually the cheapest quote for comming out...not to mention they were also the first to say they were able to come out that evening due to the fact It was a rush due to the fact it was rented to my Tennents and I needed to get rid of the mold due to health for my Tennents. Ross came out and did an inspection,Checked the air quality and told me what to due to get rid of the mold and to prevent from new mold in the future. He was professional and a great guy to talk to...made myself and Tennents feel safe and that he knew it wasn't a seriouse mold problem and preventable..thank u Ross and the "mold guys" for comming out quickly and assuring me a safe home to be in...

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks John, it's great when the mold issue is so small and totally preventable that you can take care of it by yourself. Hopefully I left you a little more educated on mold...Cheers...Ross

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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