The Mold Guy, Mold Detection & Removal

From the first call they were on it. The workers that eventually came were very personable, took the time to explain everything, and bottom line, did a great job. Easy choice to go with them again.

Purchased a home and mold was discovered during the home inspection. Found these guys online and ordered their service for the day after the closing date. They arrived exactly when they said they would and completed the task ahead of schedule. The support staff are very professional and knowledgeable. They were able to provide me with an accurate quote over the phone.
Overall, I was very impressed with their service and professionalism.

I researched many company and decided to call the Mold Guy. From the moment I spoke to Kay , I knew the reviews were true! These guys are legit! I found them helpful and informative. Ross came out 2 days later to inspect my son’s bedroom. We were afraid that the mold could be harmful to his health. Ross was thorough, very knowledge and professional. He reassured us that this was not a big issue and that was caused by high humidity from our upstairs bathroom. He gave us tips on how it could be easily be cleaned up, without an expensive process. Unbelievable! Any other company may have taken advantage of the situation and charged us a lot of money.
Thank you so much mold Guy for your honesty ! Rob

I forget the cost however it was extremely low and competitive. Great friendly people, quick turnaround...amazing experience. How can I say it again? Very happy I made the call !

I called the Mold guy yesterday. Ross was very helpful and very informative. I paid $150 for his service to inspect and possibly recommend if it can be fixed by DYI project. He recommended to use bleach since the mold is not crazy and just very small spot.

I was happy at his service. If you are not sure if you will be using him as a contractor, I will not recommend him because you need to pay him $150 upfront. I got different contractor did the same stuff (1 day later), for $0.

Also, my guess is I also took the blame because I agree for the $150 fee beforehand. I should've waited for other companies to come first.

I was given a quote over the phone for $1,900 plus tax by Kay, based on assessment by Jason from Insta Insulation (saw him on Holmes on Homes TV Show). Jason recommended that I contact The Mold Guy for mold removal. I asked that a technician from the Mold Guy go out and confirm work required. Ross (owner) went out to assess and quoted $2,400 plus tax. This is five hundred dollars higher than initially quoted. When I asked Ross why the difference, he stated that his guys would have a hard time getting into the lower attic of my split level house. I contacted Kay and she agreed to charge $2,200 plus tax. After the job was done, I spoke to supervisor who did the work, because I was only given before and after pictures of the upper attic, not the lower attic. I also asked him if he had any trouble getting into the lower attic. He said he did not because he just lowered himself down. Overall, I was satisfied with responsiveness. However, I was disappointed that price changed and that before and after pictures of the lower attic were not taken.

From my first contact with Kay to my follow up with Trudy this was a first class experience. The crew was very professional and efficient and the job extremely well done. I would use them again in a heartbeat. Thanks for everything!!

The problem started when I was quoted one price of a lesser amount ($300) and charged another ($350). I had only contacted this company so it's not like I had confused quotes.
The good thing is that the inspector did come quickly
But I had to reach out to the company to get my report. I sent an email a week later (which they responded to quickly) and the inspector called the same day and left a voicemail. Unfortunately I was traveling so I didn't get back to him for a bit (I can't recall how long). I called him and left a voice message. A week went by and still nothing so I had to send yet another email (again they responded quickly).
My 2 stars goes to the fact that the team responded quickly and professionally.

Workers were very helpful in how to store materials and what to do. they made sure everything was cleaned up properly. They also followed up in an appropriate manner. thanks

Sold house. Buyer inspection reported mouod in the attic. Called a handful of companies. I find the price for the length of service is way to expensive from all of them but decided to use these. Kay extremely helpful & polite on the phone. All 3 guys that came to do the job were really nice. Arrived on time. Extremely polite. 6am start was a little bit of a shock but completed by 8.45am. Overall review - I would recommend for sure.