The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
Toronto ON M6R 3B9
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Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
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Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (719 reviews)

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susan from Etobicoke
susan from Etobicoke
1 review Toronto, ON
10/10

Mould inspection

Had a free mould inspection from Ross at the Mold Guy. The company was able to send him out very quickly, within 24 hours. The receptionist was very friendly and knowledgable. We had found mould in our attic so wanted an expert opinion. Ross was very experienced and pleasant. He was extremely thorough in his inspection of our problem. He even explained to us why we had the mould problem in the first place and what we needed to do to keep it from coming back. Would definitely recommend this company. We didn't actually have them do any removal as we decided to just redo our entire roof as it was needed anyway and we just wanted to get rid of the mouldy attic boards altogether.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Susan! Remediation is not always the solution and it is always our goal to provide our customers with sound advice which is in the best interest of our clients! have a great summer Kay

Ryan f.
Ryan f.
2 reviews Toronto, ON
10/10

Mold Inspection/removal

I purchased my home in 2012. When I moved in I noticed the basement had a cold cellar and the doorway had been sealed with cinder block. Over the last year I started to notice water seeping under the bricked in doorway. It was obvious the cold cellar was leaking and the previous owner didn't fix the water issue but simple had it closed in. I have since dug the entire foundation and waterproofed to ensure water could not penetrate the wall of the cold cellar. I also sealed the top of the porch and the ashes surrounding to ensure water could not penetrate through the cracks. I was at the point I was ready to re-open the cold cellar. I had mixed advice/quotes from many contractors as high as 8000 dollars to build a negative air and remove the brick wall in the event mold was in the cold cellar. Today I have the privilege of speaking to Ross and Kay(2 of the most friendly and kind people I have dealt with in customer service). Kay was soooo friendly and helpful listening to my unique situation but though it was best I speak directly to Ross. When I called Ross and had a chat with him, he gave me some amazing advice and educated me about mold and my situation. He could have charged me a couple of thousand dollars to do what I was able to do on my own for nothing. I have now taken the wall down and found absolutely no mold. I found a perfectly dry cold cellar with solid concrete walls and a clean concrete floor. These people are truly amazing, honest and professional! Thanks again :)

Approximate cost of services:
$15.00
What could this company do to improve their services?
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Company Response

Thanks Ryan, it's always good when a stressful situation turns out to be nothing at all....Cheers...Ross

Tamryn from Newmarket
Tamryn from Newmarket
1 review Newmarket, ON
10/10

Mood removal

I just moved into my house here in newmarket with knowledge of mood in the roof. I was able to book the mold guys for 3 days after closing without issue. The guys came very early and were very efficient in completing the job and letting me know solutions to preventing any further mold from growing. After completion they showed me pictures of before and after. I am happy to have a mold free home!

Approximate cost of services:
$2,000.00
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Company Response

Thank you Tamyrn,Its always our goal to make our clients experience seamless... Kay and Erin

Chris from Toronto
Chris from Toronto
7 reviews Toronto, ON
10/10

Bathroom damage inspection

We called The Mold Guy after noticing some kind of damage in our bathroom. The representative was able to identify that it was in fact mold, show me where the water was coming from, explain the extent of the damage, and what needs to be done in both the short and long term to resolve the problem, including what I could do myself. He was polite, helpful and informative.

Approximate cost of services:
$150.00
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Company Response

Thank you Chris for taking the time out to write a review. The great part about our mold detection services is - we are the first to tell you that it is something that you that you can do for yourself!! Cheers Kay

Pedram from Thornhill
Pedram from Thornhill
1 review Markham, ON
10/10

Mold Inspection (Air Quality Test)

Due to its age, I needed to know that my house is not contaminated with hazardous mold. Ross, one of the company's certified mold inspectors performed a mold inspection and an air quality test. Not once was I pushed into re-hiring them to take care of something that I myself already can. While Ross was inspecting my place, he kept giving me tips and suggestion on how to fix and prevent current and potential future mold problems. I learnt more about mold in an hour with Ross, than hours of online research.
I was very fortunate to have hired Mold Guy for this task task. What I got from them was complete honesty and professionalism.

Approximate cost of services:
$350.00
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Company Response

Thank you Pedram, It is our goal to always come from an educational perspective to help the consumer make an informed decision. We are glad to be of help with you Indoor Air Quality Testing. Thank you Kay

John from Montreal
John from Montreal
1 review Toronto, ON
10/10

Mold analysis and remediation

I called the Mold Guy after looking around HomeStars and checking reviews. I was in quite a jam, trying to sell a family member's older condominium in Toronto that turned out to have a few mold issues.

The first problem was the mold. The second problem was that I live in Montreal. The third problem was that I had to make an emergency trip to New Brunswick while all this was going on.

Basically, Kay and Ross were a terrific help to me through the entire process. There was no drama or delays, they had the place cleaned and ready for finishing in basically two working days. They even recommended an excellent contractor to do the drywall repairs, painting and carpeting. I am totally satisfied, and more. I am actually grateful.

Approximate cost of services:
$2,700.00
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Company Response

Hey John, I am filled with gratitude for your kind words...We are always here to help!! Thank you Thank you! Kay

Angela  from Toronto
Angela from Toronto
1 review Toronto, ON
10/10

Inspection of mold in closet

We called The Mold Guy after noticing some mold growing on the ceiling of the closet in our baby's room. We were fairly certain it was a result of a leak from our air conditioning unit, but being nervous first time parents we wanted to get it checked out to make sure it wasn't the result of a bigger issue in our attic. The Mold Guy was able to send an inspector the very next day. The Inspector, Ross, was friendly, polite and knowledgable. He looked at our attic and a couple spots in our basement and he gave us an honest and realistic assessment. He let us know that the small amount of mold could be cleaned up ourselves, instead of trying to upsell us services that we didn't need. He also provided great advice and tips on what we could do to prevent moisture and mold issues in our attic and basement, which was above and beyond what we originally called for. We would definitely recommend The Mold Guy and call them again if we ever had the need.

Approximate cost of services:
$150.00
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Company Response

Thanks Angela, sometimes when you suspect that you have a mold problem, it is just a minor issue and not always something big! We are the first to tell you the difference. Thank you for taking the time to write us a review.
Kay

Tara from Toronto
Tara from Toronto
2 reviews Toronto, ON
10/10

mold analysis

I was concerned about the mould levels in my home. I found this company on the internet. They were reliable, punctual, thorough, knowledgable and came quickly. I was very pleased with their service! Ross Sullivan answered all of my questions and gave me advice and solutions to my issues even after receiving the report.

Approximate cost of services:
$395.00
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Company Response

Thanks Tara! We are so happy that you chose The Mold Guy for your mould detection services!

Jane McDonough from Markham
Jane McDonough from Markham
1 review Markham, ON
10/10

Seepage in basement causing mould

Insurance Broker referred me to another company and the quote was over $10,000.
Someone recommended these guys and not only was I charged less than a quarter of that quote for the exact same job but the work was done quickly and precisely by two very personable men who went above and beyond.

Approximate cost of services:
$2,500.00
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Company Response

We are very grateful that we can offer you the basement mould removal services at exceptional prices. Our philosophy is to put our best foot forward and do the right thing for the customer..Every time. We are so happy to be of service to you. thanks very much Kay

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
12
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.