The Mold Guy, Mold Detection & Removal

My process started with Kay who was very honest and upfront from the get go. She took the time to to explain possible causes, remediation and prevention thoroughly. After I was provided a certificate and after work report with before and after pictures. Overall I was very satisfied with level of service and work performed.
You Rock!

The mold guys were wonderful. Someone came to inspect it and the next day fit me in to do the job. I was having my attic filled with new insulation in a couple of days and they fit me in to clean the mold before that job, so I did not have to rebook. They cleaned the whole attic.They showed a before and after. They were neat and tidy, and answered all my questions. I would definitely recommend them.

I discovered a really bad mold problem in a rental suite I'm living in. The problem and symptoms are further magnified because I suffer from Lyme Disease. Kay was very understanding of my condition and sent a crew as soon as possible and took every step to make sure I was taken care of.

I called The Mold Guy company and spoke to Kay who was very efficient. Then Ross came by for the assessment and he explained the different options and the process. I had three quotes and The Mold Guy was the best. The two guys came out to do the work and they were very polite and efficient. Within a couple of days I received an email with all the pictures (before and after) and the certificate of completion. I am very happy with the price, service and follow up.

‎The mold guys..a strategic company well organised and very reliable..like any other company there a secretary or a receptionist..but Ms. Kay Anderson is far more than any of that. She is thoughtful and helpful and I couldn't have chosen a better company to save  me the frauds and overly expensive companies that roam the Internet.
 Ross the technician is truly an educated gentleman and it would be hard to find a man  as dedicated and committed to his job as he is. He is thorough and ‎a great teacher, at the end of my consultation I felt truly educated in prevention and eradication of MOLD . ‎His crew  is as committed and educated as he is and for me going forward and any other home or company that's looking for complete satisfaction. THE MOLD GUYS ARE YOUR BEST OPTION..
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Lee. C

I had an Hvac company do an improper install of a new tank less water heater which lead to a lot of mold in my basement. The Mold Guys were very quick and efficient. They did a fantastic job cleaning the basement and belongings as well as continuing to check in to ensure satisfaction. Their team were very careful and respectful of my home as well as being extremely friendly and easy to get along with. Even the team at the office went aboce and beyond to please me. I would definitely recommend them to anyone.

I contacted the mold guy after being so frustrated with work that an insulation company did in my attic. They had blocked my soffits in my home and my family were becoming so sick, We did an air quality test and was told we had mould in the attic. We contacted Mold Guy and Kaye was so professional, courteous and helpful. She sent a technician to my home the following day-Ross came and gave us a thorough explanation of what the problem was (thankfully-not overgrowth of mold) and recommended some very creditable, professional company to help me further. I cant say thank you enough for all this knowledge that you have imparted to my family and I. Good people/companies still exist. Thank you so much for your time and for extending your services to my family and I.. Our home is breathing much better and we can all be at peace knowing we have taken a step further in taking better care of our home and the Air quality in our surrounding home.

Keep up your amazing work. I will definitely keep your number safe and secure and pass on to friends and families.

Keret

TRUST ME GO WITH THE MOLD GUY. Enough can't be said about the service from the Mold Guy. We recently purchased a home built in the 80s that had wood panelled walls and burgundy carpet in the basement with that familiar "musty" smell. About 10 min into removing some of the panelling I came across some mold. and then some more. and then some more. Right away I hopped on my computer and starting doing days upon days of research on mold and remediation. I came up with two things: 1) it's best to let a professional assess and if required, remove the mold. I'm an aspiring DIYer and believe me this is something left to pros unless you are absolutely certain that the problem is minor. 2) Go with someone you can trust. Unfortunately the 2nd part was hard so I relied on Homestars to lead the way. I ended up spending the money to get multiple assessments and quotes and at the end of the day went with the company that was the most competitive and knowledgeable (a combination not common these days). That's right - QUALITY and PRICE.

And responsive. Lucas came by with short notice, ran tests and inspected our basement. He had the same recommendation as other mold specialists and Kay came up with a quote that blew others out of the water. They even removed an old freezer (that smelled like death after I took off the door) and some other pieces of junk.

At the end of the day, we had our basement partially demolished down to the foundation, with all the mold being completely removed. No more musty smell. The removal crew was courteous and professional and Kay was knowledgeable, responsive and a delight to speak with.

I have two young kids and wasn't going to take any chances with mold. Going with the Mold Guy was a result of a TON of research and consultation and I encourage you to leverage off the time and money I spent to make the right decision and go with the MOLD GUY.

Basement cold storage room was leaking for a long time. It had been foolishly insulated with a vapour barrier and dry-walled by the builder years go, allowing dampness and moisture and rot to build up.. The room need to be cleaned up by having everything removed down to the bare cement which was sprayed and prepared for the installation of a inside liner by another contractor.
I was impressed by this company. Booking was easy, they arrived promptly and removed everything efficiently and with minimal mess. Overall, very professional.