Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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HomeStars
Lawn Maintenance
Canadian Property Stars
Star Score
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78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canadian Property Stars

Average customer rating:
7.8 10 (852 reviews)

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Private User
Private User
Private User reviews Gloucester, ON
10/10

Driveway seal.

Manwar did an excellent job. A very pleasant young man and knowledgeable. Would definitely use him again.

Approximate cost of services:
$225.00
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Private User
Private User
Private User reviews Burlington, ON
1/10

Driveway sealing disaster

Terrible work, have left my driveway with excess sealant in areas as well as over the cracks. My driveway looks terrible and the company is not easy to get ahold of to rectify the issue

Approximate cost of services:
$280.00
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Private User
Private User
Private User reviews Bowmanville, ON
10/10

Driveway sealing Yash and Sam

Yash and Sam did a great job on our driveway. Theyre friendly and knowledgeable and solved an earlier problem.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Guelph, ON
0/10

Sealing the driveway

Absolutely the worst job ever. Unfortunately I can't find a # for customer service. The cracks they sealed are no longer sealed I have tar all over my front porch in my hallway and on my dog.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hello, we are sorry to hear this. Please call 1-866-912-5296 and our Customer Service team will be happy to assist you!

Fran
Fran
1 review Barrie, ON
10/10

Driveway sealing

Did a great job and this is the second time getting done .
Would recommend them for sure . Thanks for the great job .

Approximate cost of services:
$22,800.00
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Company Response

Thank you for your review! We appreciate the great feedback!

Private User
Private User
2 reviews Oakville, ON
0/10

Unacceptable Service

Dramatic overspray on (formerly) nice interlock. Clean up effort made things much worse. Originally got Customer Service on the phone promising to have cleanup crew contact me. Crickets. Wont take my calls, respond to my online inquiries, or acknowledge my direct emails to services email address that was provided to me.

If anyone knows a good lawyer let me know. Way beyond needing a refund at this point. The interlock has to be fully cleaned or replaced.

In the last photo I pressure washed the grey stone after 24 hrs as instructed. Made no difference whatsoever.

Will gladly update this review if their ruining of my driveway is made right.

Approximate cost of services:
$225.00
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Company Response

Hello, we are sorry to hear about your experience. Please email services@canadianpropertystars.com with your address information and these photos and we will be in touch with you!

Private User
Private User
Private User reviews Barrie, ON
0/10

Driveway sealed

The sealing of the driveway was done on June 20, 2024.
Uneven application. There are 2 cracks that were covered with additional application but 2 days later it rained and most of that came off.
Its a very shoddy job and would not recommend these people to anyone.
I have tried calling the 800 number and emailing them with no luck on a reply.
Unsatisfied customer in Barrie, ON

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your message. Hopefully you were able to leave a message so our staff can get back to you to place you on file for a redo. Please call 1-866-912-5296 or email services@canadianpropertystars.com with your details so we can assist you further

Rob in Toronto
Rob in Toronto
2 reviews Milton, ON
1/10

Driveway sealing disaster

Sprayed driveway sealer all over my paver stones and garage door. Also, sealer ended up dripping down the driveway and pooling up. Called for assistance to come and rectify the issue and no answer. Will try to call again.

Will not recommend this company.

Approximate cost of services:
$200.00
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Company Response

Hello Rob thank you for your message. We are sorry to hear of the overspray of the sealant and appreciate the photos so we can have them on file.

If you contact our Head office at 1-866-912-5296 we will place you on file to have our service crew return and perform the clean up of the paver stones

Private User
Private User
Private User reviews Kanata, ON
0/10

Property Stars Great Wall of Silence

Have used PopertyStars for annual aeration for a few years. Every year the young student looks like a scared deer in the headlights, but the work gets done ok. Until this year when the employee accidently ran into one of our cars parked on the road - an accident - fine it happens. Local manager showed up, took photos and instructed us to get 3 quotes for repairs and send them with photos to Canadian Property Stars. Even though our neighbours thought that making us get three quotes was not nice, I did all that in the week.

This is where the problem starts: it is a month since the accident, I have sent several emails, spoken to different call centre staff as well as the local manager. Always friendly, but ABSOLUTELY NO RESPONSE! There seems to be no way to escalate, to speak with any business manager, or get even any acknowledgement of the issue.

The worst customer service that I have seen in my whole life! Completely unacceptable - a complete wall of silence rather than any response from anyone on the issue. I'm very, very unsatisfiedI I can only conclude that it's not worth saving a couple of bucks with these guys - go with one of the reputable lawn care providers. Now they are promoting the installation of expensive solar panels... I can only imagine what a homeowner would be faced with if something goes wrong...

Approximate cost of services:
$50.00
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Company Response

Thank you for your message. We apologize for the delay and I'm sure if you email services@canadian propertystars.com we can get this expedited for you

Private User
Private User
Private User reviews Kelowna, BC
10/10

Aerate Lawn, Power Rake

Mustaffa offered a great service aerating and power raking our lawn. He was polite, communicated well about what needed to be done and did a great job.

Approximate cost of services:
$150.00
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Company Response

Thanks for your review! Mostafa will appreciate hearing about this!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Property Stars

Get your lawn off to the right start each year with the #1 lawn maintenance service that every lawn can benefit from -- core aeration. Unlike some lawn services that serve a single purpose, aeration supports the health of your lawn on multiple levels and is therefore the most cost-effective way to promote the health and vitality of your home's turf grass. Canadian Property Stars offers aeration as well as many other services that will make your home look its best.

CATEGORIES
Lawn Maintenance
SERVICES
Lawn Aeration, Driveway Sealing, Exterior Cleaning and Window Washing, Spring/Fall Lawn Rejuvenations
SPECIALITIES
We offer the Star Plan with Seasonally-Timed Core Aeration, Fertilizer & Seed Blends and more
WEBSITE
http://www.canadianpropertystars.com/index.php
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
90
RETURN POLICY
Workmanship Guarantee
PAYMENT METHOD
Cash, Cheque, Visa, MC, Amex
LICENSES
Provincial Direct Sellers in AB, Sask + 100's of Municipal Operating permits in ON, MB, SK, AB, BC
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Sealing (same Summer) + Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.