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Duct Cleaning
Duct Dudes Duct Cleaning And Furnace Services Ltd
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96%

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Reviews by rating (past 12 months)

Reviews for Duct Dudes Duct Cleaning And Furnace Services Ltd

Average customer rating:
9.9 10 (281 reviews)

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Samantha Slade in West vancouver
Samantha Slade in West vancouver
4 reviews West Vancouver, BC
10/10

Exceptional Customer Service!

WOW - exceptional service! We moved into our new house this Summer and have been undergoing renovations. We hadn't fired up the furnace yet as we knew the air ducts would be full of debris/sawdust/etc. and needed to get them cleaned first. With the change in weather recently our hardwood flooring installers said we had to heat the house as it was affecting the wood/glue for our installation. Sure enough, I turned on the thermostat today - nothing. I found Duct Dudes on HomeStars and called Jason explaining that I urgently needed to heat the house. Although busy all day with calls, Jason called me between jobs and tried to walk me through trouble-shooting the system. As nothing appeared to work, he came over at the end of his day, checked the furnace explaining each item as he went and discovered the problem was just a blown fuse. He instructed me to go and purchase a replacement fuse and asked me to let him know if it worked...then departed without charging me for his time!? As I require duct cleaning and furnace servicing, I won't hesitate to contact Jason...you just don't see this type of service anymore! He genuinely cares about his customers, has a pleasant, positive attitude - he's the best!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Samantha,

Thank you again for taking an interest in my services.
I was happy to help and I look forward to providing my duct cleaning services for your home.
I appreciate you taking the time to leave this awesome feedback.
Have a great day! :)

Kind regards,

Jason
DuctDudes

Surita
Surita
1 review Vancouver, BC
10/10

Duct and dryer cleaning

I can't say enough about the quality, attention to detail, and exemplary customer service I experienced working with Jason at Duct Dudes. I can see now why he is so in demand! He explained everything about the process so clearly, demonstrated incredible patience as we fumbled around trying to figure out the power source for our furnace, was totally committed to a thorough cleaning of our vents and dryers, and gave us an honest assessment of what we need to do with our furnace and vents in the future. I called around a lot trying to learn about this industry and found myself confused and frustrated after many of those encounters. It was so refreshing to work with someone who is so knowledgeable, who deeply cares about his craft and high quality workmanship, and who genuinely cares about the health and well being of his customers. He is also just a lovely person! Honestly, I got a little teary at the sight of my clean furnace and the sound of all that garbage being sucked up. There aren't enough stars in the world for you Jason! Thank you!

Approximate cost of services:
$393.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Surita,

I appreciate this amazing review!
Than you again for using my services.
I appreciate your business.
Have a good winter season.

Kind regards,

Jason W
DuctDudes

Emilija in Squamish
Emilija in Squamish
1 review Squamish, BC
10/10

Vent Cleaning

Jason was so friendly and knowledgeable and explained the whole process to us once he arrived. He was quick and efficient and we feel so much better knowing our heating vents are clean and ready for the colder weather. Will definitely recommend The Duct Dudes to all of our friends!

Approximate cost of services:
$400.00
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Company Response

Hi Emilija,

Thank you. For using my duct cleaning services.
I appreciate your business.
I look forward to working for you again in the future.
Have a good winter season.

Kind regards,

Jason
DuctDudes

sweeny99 in Coquitlam
sweeny99 in Coquitlam
3 reviews Coquitlam, BC
10/10

Duct and Dryer Vent cleaning

Thank you Jason. The company out preforms the leading companies with knowledge and consciousness. I had contacted the leading companies and found that the answers did not compare to Jason's. Once he completed the job I was more than happy. I will make this short. Yes, I be calling DuctDudes in the future.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi thank you again for your business.
I appreciate you choosing my company for your duct cleaning needs.
I look forward to being of service again in the future.
Have a good day.

Kind regards,

Jason
DuctDudes

Jeffro in Vancouver
Jeffro in Vancouver
1 review Vancouver, BC
10/10

Dryer vent cleaning

Housing coop needed dryer vent cleaning; fast, professional service! Wow!
Did a fantastic job at a great rate; will definitely have them back!
Thanks again for the great service and professional attitude.

Approximate cost of services:
$1,300.00
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Company Response

Hey Jeff,
Thanks so much for taking the time to leave a great review like this.
I appreciate your business and look forward to being of service again in the future.
Have a good day
.
Kind regards,

Jason
DuctDudes

Karen W in Burnaby
Karen W in Burnaby
1 review Burnaby, BC
10/10

Excellent service and communication

Was looking for someone to clean the air ducts and dryer vent.
Hadn't had them done for two years so they were over due. Went on the internet and found the Duct Dudes. Emailed and Jason responded. Made arrangements for a date and time. A couple of days before apt, got a phone call that one of the trucks was down, so he had to push it back a couple of hours. On the day, got a phone call that he would be there in 30mins. However this was two hours before scheduled, so I was scrambling to get back in time. Jason was very thorough in explaining what he planned to do. Cleaned the 12 ducts and dryer vent in record time. He taped up and plugged all the holes in the furnace. Jason recommended that we clean the filter more often. He was very professional and we were happy with the service.

Approximate cost of services:
$400.00
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Company Response

Hi Karen,

Thank you again for using my services.
I appreciate your business and look forward to working for you again in the future.
Have a good fall season.

Kind regards,

Jason Williams
DuctDudes.ca
6042203015

Kathleen in North Vancouver
Kathleen in North Vancouver
1 review North Vancouver, BC
10/10

Highly recommended for Duct and Dryer Vent Cleaning

Jason and Frank from Duct Dudes are highly professional, skilled technicians. Jason explained the details of the job and even suggested a reschedule for a different day so that he could bring a more powerful unit given the scope of the job upon his initial arrival. Frank did a thorough job throughout. His attention to detail was evident and was a pleasure to work with.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kathleen,

Thank you Kathleen for using our services.
It was a pleasure working for you.
I appreciate you taking the time to leave your feedback for us.
Have. Great summer! :)

Pam in Vancouver
Pam in Vancouver
1 review Vancouver, BC
10/10

duct,furnace and dryer cleaning

Excellent service- Jason the owner very professional- pleasant- explained the process of how the work would be done - and the end results- we had a great worker by the name of Frank- hard worker- was there 6 hours -which was time Jason had expected the job to take- could not believe the dirt in the vents- expect there are many people like myself that would not think to have them cleaned!!! So I suggest if there is one job that should be done- consider the vents!!and duct dudes sure know what they are doing!!! Honest and Reliable. Thanks you Jason and Frank!!! Pam

Approximate cost of services:
$700.00
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Company Response

Hi Pam,

Thank you for using our services.
Frank and I appreciate your business.
We look forward to being of service again in the future
Hope you enjoy the rest of your summer!

Jason
DuctDudes

Private User
Private User
Private User reviews Vancouver, BC
10/10

Vent cleaning

We are a 4 unit strata, and every two years we have our dryer ducts cleaned. This company is top notch. Professional, courteous and knowledgeable. Frank, the technician was terrific.

Approximate cost of services:
$65.00
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Company Response

Thank you for this great review of your experience with us.
We appreciate your business and look forward to being of service again I. The future.
Have a great summer! :)

A in Coquitlam
A in Coquitlam
1 review Coquitlam, BC
10/10

First time duct cleaning

Needed a HVAC company to clean my ducts... None of my co-workers, friends, and family can recommend a company that does, so I consulted Homestars.... Email/sent an inquiry to multiple companies, but only Ductdudes acknowledged my request.... Researched the company further until I got the chance to talk to Jason, owner of the company... He was pleasant guy to talked to and answered all my inquiries professionally.... Booked a service date,and was impressed when Frank drove in.... Very efficient fella, professional, and very thorough... Before he started to work, he walked me to the whole process... I did appreciate his hardwork, commitment, organization, and cleanliness at my house, treated the whole house as his own... This company is gonna get alot of referrals from me when it comes to duct cleaning.... Thanks Jason and Frank, you dudes are awesome.... I could have rated you more than 10 if there is an option....

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi thank you for using our service.
We appreciate you taking the time to leave such a great review for us.
We look forward to being of service again in the future.
Have a good summer! :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Duct Dudes Duct Cleaning And Furnace Services Ltd

DuctDudes is an owner operated duct cleaning and HVAC mechanical company serving the greater Vancouver area. As an owner operated business you are hiring the main dude who has a passion and vested interest in the services we provide. Our technicians are certified and licensed to work with and around ...
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