Salesperson stops answering your calls after contract has been signed
I signed 7 year contract for voiler rental for $200 per month. The sales person, Dustin was amazing before I signed the contract but but once that was done and cooling period over, he stopped answering my texts and calls. Just to make the deal sweet, he promised to install wifi enabled thermostat. I took his word. He won't answer calls and when I call the company, they say they have no record on file regarding wifi thermostat. Be aware of DUSTIN. on the other hand, the euipment installer, Azad, was very good and did a great job.
- Approximate cost of services:
- $16,000.00
- Company Response
We are sorry that you had a less than satisfactory experience with us and appreciate you sharing your experience with us. We will use this feedback accordingly to improve our customer experience and provide coaching to the appropriate team member.