Tree Doctors

Tree Doctors was great about coming out almost immediately to provide a quote; however they misdiagnosed the problem with my tree, quoting a trim of the canopy and a minor girdled root on one side of the tree. Multiple calls and emails to them were left ignored. When they eventually came out to do the work, they did basically nothing, as witnessed by my many neighbours. When the tree continued to decline, I reached out to them again to follow up. Still no communication from them via phone or email. I was hoping for a conversation about next steps, but that never happened. Ever.

In the end, I had a different, and clearly more reputable company come out, to tell me the tree was a lost cause and I was essentially duped by Tree Doctors. They told me there was no hope for the maple tree and that the original recommendation should have been to remove it. Instead, Tree Doctors saw an opportunity to take advantage of a person who was hoping to save her tree. Now, I'm dealing with them reinventing "facts" about the original quote, which are patently untrue.

My best advice is to STEER CLEAR of Tree Doctors and spend your hard-earned money elsewhere. These people are unethical and dishonest.

UPDATE: After informing Tree Doctors of the negative review I posted here on HomeStars, I received an email and phone message of apology from them, including an offer of a full refund of my $500 ... BUT ONLY if I removed my negative review of them from HomeStars, and any other review site. Yet another reason to steer clear of this company and their disingenuous ways!