Grand Building supplied and installed a heated driveway. This is not an easy assignment to get right, and so that needs to be flagged up front.
Pluses:
1) They are good, genuine people who want to deliver a good service. The polar opposite of fly-by-night operators.
2) Supply and installation was good. Some minor repairs were needed almost a year on but those were addressed.
3) Normally very prompt responses and follow up.
Minuses:
1) It took them a while to fine-tune the heated driveway. Sometimes it wouldn't go on when it was meant to. Mind you the operating manual was quite appalling so I was surprised that Grand Building actually figured it all out
Would I work with them again? Yes, definitely
- Approximate cost of services:
- $30,000.00
- Company Response
Thank you DrQ for your kind words. We pride ourselves on the core values that you mentioned. It is always our aim to make every project that we undertake as smooth a process as can be, from the time we "break ground" to providing follow up support. Your project was unique in the sense that we were working with a new state of the art zonal controller system. We at Grand Building worked diligently with our supplier to customize the settings to your driveway/location. Your patience during this process was very much appreciated and now your can rest assured that your system will function efficiently and effectively for many years to come.