Let's just say that I was afraid to post a review of this company because they knew where I lived. I have since moved again (paid way more for a real moving company and was happy I did) so I feel safer writing this. I want to make sure that nobody else makes the mistake of hiring this company.
My movers were two sketchy guys who spent half of their time smoking in the truck with my belongings and talking to me about their gratuity. When we arrived at the destination, both movers sat in the truck with the doors locked talking on their cell phone to the boss. They rolled down the window, handed me the bill and demanded full payment in cash immediately. There were extra "stair charges", "distance to truck charges", "travel time charges", and "inter-city charges" -- understand, I don't mind if a quote deviates from the actual cost by 10%, but 100% is gouging. I spoke to their boss on the phone and he told me that they are instructed not to unload until they have received payment. So I paid the hostage fee.
They backed the truck up on to the lawn of the new house (my jaw dropped) and got upset when I told them to stay on the street ("bang" went the truck as it came down off the curb). They unloaded the contents as fast as they possibly could. Dozens of items were broken or damaged; snapped chair legs, massive scratches on wood furniture, ripped fabric. The hardwood floor in the new house was damaged when they dragged heavy items across it. They asked for a gratuity, leered at the neighbours for a while, and then left in their beat-up unmarked truck.
