This is by far the WORST company we have ever dealt with - hence my BBB complaint. They are so unprofessional, their plumbers are grossly under qualified, if you can even get a journeyman which I don't think they employ. This guy came to our house to auger the kitchen sink, which was replaced by them the year previous with a new garburator - no trap installed. Spends 2 hours trying to auger when he says he will need to start cutting walls - all on a Sunday night mind you. Could not located his auger in the wall and required my husbands assistance. He had no idea what he was doing, two days later guess what the sink is leaking from the pipes. They come out claim it has nothing to do with them and charged my parents another $250.00. My parents are lovely trusting senior citizens, one more day goes by and the sinks leaking again. Total insanity, there is no management willing to speak to you and the call centre employees are beyond rude and probably have to spend their days fielding tons of complaints and angry customers.
- Approximate cost of services:
- $2,000.00