We had a large 3 section fixed picture window in installed in 2004 and the large middle window seal failed and was fogging up. I sent an email to Vinylbilt to ask about a replacement as there was a lifetime Warranty. Got a reply back from Maris Lavine who took all my information needed for the replacement. I was then given a date when the new unit would be made and soon after that a date for installation. The installers arrived on the scheduled date and installation took about 45 minutes.
I was very impressed by the Vinylbilt customer service team I dealt with. Also how well they stand behind their Warranties and would highly recommend Vinylbilt windows.
- Approximate cost of services:
- $255.00
- Company Response
We highly pride ourselves on customer satisfaction and we are glad we could honor your replacement with our warranty. Thanks so much for trusting us with your installation.