Ontario Stone Design

Countertops
Hamilton ON L8W 2C6
Write a Review
Write a Review

Recommended Professionals

88%(5 reviews)
68%(7 reviews)
89%(41 reviews)
88%(5 reviews)
68%(7 reviews)
89%(41 reviews)
HomeStars
Countertops
Ontario Stone Design
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ontario Stone Design

Average customer rating:
9.2 10 (49 reviews)

Sort by

Cristina  Bettencourt
Cristina Bettencourt
1 review Milton, ON
10/10

New Kitchen

Absolutely thrilled with the transformation our kitchen underwent with the help of Ontario Stone Design Centre! From initial consultation to final installation, every step was seamless. The design team truly listened to our vision and created a space that exceeded our expectations. The quality of craftsmanship is outstanding, with attention to detail evident in every corner. Our family now enjoys not only a beautiful kitchen but also enhanced functionality. Thank you, Ontario Stone Design Centre, for making our dream kitchen a reality!

Approximate cost of services:
$30,000.00
Was this review helpful?
Private User
Private User
Private User reviews Hamilton, ON
10/10

Kitchen countertop

The entire process was efficient. Quality is outstanding. A pleasure with all members of the team.

Approximate cost of services:
$3,200.00
Was this review helpful?
Company Response

Thank you so much for the nice kind words. Enjoy your new countertops!

Private User
Private User
Private User reviews Brantford, ON
10/10

Kitchen Countertops

Filip and Layla were super helpful with design, the installation team was very friendly and efficient and the price was the best I could find between Hamilton and Brantford, well be back when ready for the next job!

Approximate cost of services:
$750,000.00
Was this review helpful?
Company Response

Thank you for your review! We are glad you liked the service and price, being competitive both ways is a must these days! Hope you enjoy your new countertops!

Nicole
Nicole
1 review Hamilton, ON
10/10

Kitchen, Fireplace surround & Bathrooms

We love our new kitchen, fireplace surround and bathrooms in our new house. Lela and her team have been amazing to work with and they listened to all our wants and needs. Everything looks even better than we could have imagined, we are beyond satisfied! Thank you

Approximate cost of services:
$46,000.00
Was this review helpful?
Company Response

Thank you for a detailed review. Thank you for trusting us with such a large project, happy to see you satisfied with our work and service.

Eugene
Eugene
0 reviews Brantford, ON
10/10

THE REAL DEAL

Great Service all around . Filip was just awesome with helping with a color selection , scheduling and delivery. The installers were impeccable, with great attention to detail. This is our second time using Ontario Stone Design and would strongly recommend them . These guys are "THE REAL DEAL "

Filip , thanks for the great service !

Eugene & Norma

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Eugene and Norma,

It was a pleasure doing the work for you. We really appreciate you taking time to leave us this review and hope we are going to do more business together in the future!

Just Me!
Just Me!
0 reviews Oakville, ON
10/10

Nice Work!

Lela and her team were professional, friendly and knowledgeable when it came to helping us decide what we wanted to do with our laundry room and bathrooms.

The teams that came out to instal the cabinetry and quartz countertops were friendly, clean and quick.

Sneki was fabulous in helping us make the right decision for laundry design. She utilized the space to give us more functionality and a seamless, sleek design!

Thank you!!

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you for a detailed review!
We take pride in providing professional, friendly, and knowledgeable service to our valued customers. Our installation teams work diligently to ensure clean, efficient, and quick installations, while our expert Sneki offers invaluable guidance to create functional and seamless designs.
Glad to have you as our happy customer!

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen counters

Working with Ontario Stone Design was a pleasure. Our granite counter tops are everything I wanted. Owner, Lela, and designer, Snez, made our purchase effortless. From ordering to having our finished countertop, service was quick and efficient. Would recommend to everyone.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you a kind words. We are very happy to know that you are satisfied with the work and service we have provided to you!

Sally in Burlington
Sally in Burlington
0 reviews Hagersville, ON
10/10

Fireplace

Lela and her team worked hard to fit us in when plans changed from our contractor to have them install. And I wanted it for Christmas. Thanks for all your hard work and it looks awesome. The guys who installed took their time to make sure all was level and fit

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

We appreciate your review Sally. Ontario Stone Design Center team tries to focus to make sure that even small details are done correctly and up to industry standard! Let us know if we can help with anything else!

Ann
Ann
0 reviews Port Dover, ON
0/10

$5,000 Mistake

DO NOT use this Company. I chose a beautiful granite for my L shaped kitchen. I knew there was going to be a seam but I never imagined that they would cut it in such a way as to look like two completely different materials. I have attached photos of what the seam looks like. I was not given the opportunity to decide whether I wanted to accept this horrible matching or to choose a different slab that would not have resulted in this issue. When you look at my countertop it is the first thing your eye goes to. This cost me $5,000 that was hard earned and saved over a long time. The only solution I was offered was to spend an additional $1,700 to cut into a second slab. If this is work they are proud of, stay away from them.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

My name is Lela Stevanovic, owner of Ontario Stone Design. Understanding price per sq foot and understanding to get the job done right are two different things. This is something that is explained to every customer when they visit our location and I will explain again to those who want to know, so they have a better understanding. I have also contacted this customer and reviewed and explained the reasoning behind this issue.
PRICE PER SQ FOOT MEANS that the size of the slab is utilized to complete the countertop. SHOULD the customer want the perfect MATCH on a stone like this, the customer would inquire the cost of a second slab. This customer after many msg choose not to do so, because the cost would have been higher, I have reached out to this customer to resolve this issue but the customer choose not to resolve. Also has a side note, the job was $4600 not $5000. When one understands the reasoning, one will understand that the best option is not always to shop price per sq foot.

I am sorry that you feel this has been a negative experience for you but I do feel and stand by the fact that I have tried to explain and resolve this issue with you directly.

Feel free to contact me and let me explain further to you why this happens in the world of stone and please remember - if you want perfect matches in stone, it will cost more!

Ontario Stone Design LTD
1221 Stone Church Rd East
Hamilton
905-296-8799

Private User
Private User
2 reviews Hamilton, ON
10/10

Granite counter & backsplash

Lelah and her team (measure staff & installers) were a pleasure to work with. They were all so friendly. From the initial design discussion, to picking our slab, Lelah drew our design, so we could get the right direction of grain for our backsplash, and explained the entire process. They worked with us and even talked to our kitchen contractor to discuss island measurements, to make sure it would all work. Installers were friendly, professional, and did an amazing job! I would highly recommend Ontario Stone. We had shopped around at places from Markham to Hamilton, and ultimately it was the level of service that made us choose Ontario Stone, and we are happy we did.
Scott & Leanne (Oakville, ON) you

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thank you for a detailed review Scoot and Leanne. At Ontario Stone Design Center, our focus is to help everyone from the starting point of picking the stone and colours - all the way until it's installed and utilized by the client. Let us know if there is anything else we could assist you with!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Stone Design

Welcome to Ontario Stone Design Center, your ultimate destination for premium countertops and exquisite kitchen cabinets. We take pride in our craftsmanship and creativity, offering you unparalleled expertise in granite and quartz countertops, as well as exceptional kitchen cabinet design and installation services. Countertops: Elevate your living spaces with our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Brantford?