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I had these guys booked for awhile as my old roommate spoke highly of them. We decided to go with a 3 pm move because neither of us are early risers and we figured we might need time earlier in the day to do a last minute sell off of anything remaining in our respective apartments or do a final pack up.
They called around 2:30 to tell me that the prior move was taking longer than expected, and that they'd be in touch. He told me specifically that it might be closer to 4, and I got regular updates throughout the day. Apparently the move before me was quite the beast, because they didn't show up until around 4:30. Which was not an issue, to be honest--the most important part of good customer service is 90% communication. Once they got underway, though, we moved two apartments in less than an hour. Not only that, but they threw in a fourth person at no additional charge since they were so late. They were pretty friendly guys, and they were also very sensitive to our needs. For example, I am very uptight, and Igor was great at calming me down and keeping me cool.
- Approximate cost of services:
- $500.00