We hired Andrew to do our bathroom renovation - a two part job. First part required getting the plumbing roughed in, then we would have other work come and he would come back and install the bathtub, shower, and sink. Initially we were quoted 6 hours for the job, but 10 hours later he basically left the job unfinished. Firstly the sink was put in backwards and we had to insist he fix that. The rest of the day was spent doing the shower which was also not done properly at the end of the day. Door wasn't closing, and the shower wouldn't drain. He didn't end up touching the bathtub and didn't finish the job. We contacted him to correct the shower problem, but he refused to fix the job or provide a refund.
Update
Since the job "ended". I was contacted several times by Andrew to remove my review on this website and he would provide his side of the story. The blame on the review was put on home stars but I have since contacted Home Stars who advised me my review was to be kept anonymous, I was not to be contacted and they advised me to update this review. I have also reached out to Andrew to find a solution whether that be a refund or finishing the job. Instead Andrew provided me with his side of the story with no mention of resolution. Since this is the case, we now have to seek legal action.
- Approximate cost of services:
- $1,100.00
- Company Response
I have learned to not get involved with contractors and clients who dont listen to me when i say something needs to be done first before i can proceed. in this case my guidance thru the project was denied & ignored and had this type of behavior happened nowadays i would simply appologize and leave and not return knowing very well i made the right decision.
i cannot be pressured to assist anyone with no patience for quality and time.