Easy Plumbing Company

Plumbing
Kitchener ON N2M 3E6
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Plumbing
Easy Plumbing Company
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84%

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Reviews by rating (past 12 months)

Reviews for Easy Plumbing Company

Average customer rating:
9.3 10 (45 reviews)

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Private User
Private User
Private User reviews Cambridge, ON
10/10

kitchen sink drain

Andrew Karpenko came within an hour of calling, and he repaired a clogged and leaky kitchen drain quickly and efficiently, as well as rectifying the reversed water lines. We were very pleased with the work he did and will be calling him to return to fix the bathroom and basement drains. His Easy Plumbing service is far superior to another, more recognized company which had charged us an excessive fee on a previous occasion.

Approximate cost of services:
$145.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thanks a lot for writing. I am very pleased to see positive feedback! Thanks a lot!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Renovations and service

We hired Andrew to install a new basement washroom. He made valuable suggestions on the layout which involved opening up a cement floor and installing a catch basin to resolve an existing drain issue, which he detected. He is honest and hardworking. We have used him for other properties we own and he always does a wonderful job.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you for kindly writing a nice review!

Private User
Private User
Private User reviews Plattsville, ON
10/10

Toilets, sinks, shower, kitchen, utility room

Andrew came to my house to change the drain in my sink as it was rotted out. While at my house he noticed that both drains had started to rot and fixed both drains. Both my sinks are now fixed with new drains and they work perfectly. They drain properly and look great. Andrew also noticed that my toilets were running and were not flushing properly. He changed all the parts in both of my toilets and ensured that they were both flushing and working properly. While doing this he was very professional. He cleaned around both toilets and made everything work perfect. He was very fair, honest and he is a very hard worker. I would recommend his services to anyone in need of a plumber and I will continue to call him in the future.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you very much for posting a review on Homestars!

John in Kitchener
John in Kitchener
1 review Waterloo, ON
1/10

Plumbing nightmare

Andrew did not give a price cost or quote, went ahead and worked for 12hrs on a 4yr job.
Final bill was a huge surprise as was the double cost of materials.
Never again!!

Approximate cost of services:
$850.00
0 of 2 people found this review helpful.
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Company Response

John in Kitchener, may i please have a call/text (519)998-8321 and/or email @ Arkarpenko@hotmail.com Thank you very much, greatly Appreciated.

Private User
Private User
Private User reviews Waterloo, ON
0/10

Bathroom Renovation

We hired Andrew to do our bathroom renovation - a two part job. First part required getting the plumbing roughed in, then we would have other work come and he would come back and install the bathtub, shower, and sink. Initially we were quoted 6 hours for the job, but 10 hours later he basically left the job unfinished. Firstly the sink was put in backwards and we had to insist he fix that. The rest of the day was spent doing the shower which was also not done properly at the end of the day. Door wasn't closing, and the shower wouldn't drain. He didn't end up touching the bathtub and didn't finish the job. We contacted him to correct the shower problem, but he refused to fix the job or provide a refund.

Update
Since the job "ended". I was contacted several times by Andrew to remove my review on this website and he would provide his side of the story. The blame on the review was put on home stars but I have since contacted Home Stars who advised me my review was to be kept anonymous, I was not to be contacted and they advised me to update this review. I have also reached out to Andrew to find a solution whether that be a refund or finishing the job. Instead Andrew provided me with his side of the story with no mention of resolution. Since this is the case, we now have to seek legal action.

Approximate cost of services:
$1,100.00
0 of 2 people found this review helpful.
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Company Response

I have learned to not get involved with contractors and clients who dont listen to me when i say something needs to be done first before i can proceed. in this case my guidance thru the project was denied & ignored and had this type of behavior happened nowadays i would simply appologize and leave and not return knowing very well i made the right decision.
i cannot be pressured to assist anyone with no patience for quality and time.

Jessica from Waterloo
Jessica from Waterloo
4 reviews , ON

First Review

10/10

laundry pipe repairs, drywall repair after laundry leak, shower calking, shower cartridge fix, sump pump fix, cold room leak repair, main cleanout,

Andrew is is one of the most honest, affordable, responsible and incredible tradesman/plumber we have ever dealt with. We had purchased a home and the washing machine leaked. Andrew inspected the washing machine connections and the pipe installation and found that the previous person had incorrectly installed the pipes (beware of anyone (or your realtor) that recommends to you to use a "handyman" to do plumbing in your home, we got burned). Andrew not only routed the pipes correctly but ensured that everything was to code and did an amazing job with wall, baseboard and caulking repairs. We also had him re-caulk our glass shower, fix the cartridges in the two showers, fix our sump pump, and he noticed we had a water issue in our cold room, which he repaired as well. Andrew was outside in the freezing temperatures and made sure that everything was correct and that nothing was overlooked. I would recommend him to everyone I know. We are so happy that we had Andrew come by as he found what others would have overlooked, which saved us a lot of time, money and property damage.

Approximate cost of services:
$1,800.00
2 of 3 people found this review helpful.
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Company Response

Thanks very much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Easy Plumbing Company

Andrew Karpenko arkarpenko@hotmail. com (519) 998-8321 Fully Licensed, Insured master Plumber Anything, everything, anytime, all the time plumbing Residential & commercial services.
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