Less Mess Enviro Bag

Less Mess website made it very easy for to calculate, order quantities of mulch. I was able to choose the date for delivery, and they have an amazing app that tells you exactly when the items will be delivered. Communication is excellent and the delivery/driver very pleasant. This ended up being a much cheaper and more convienient option than going with a landscaping company or hauling many smaller bags of mulch in my car, like I used to. I will definitely use this company in the future! Great service!

We bought 2 bags of their Premium Garden Blend for our garden beds in 2022. All the plants we put into the beds turned red and did not grow at all in the entire growing season. We tried adding few bags of manure to boost the nutrients, no help at all. We are very disappointed and we will have to replace the soil with another reputable company's soil.

Ordered firewood. Came as scheduled. Top layer of bag was topped with great stuff, under that was a messy mix of dirty wood, soil and off pieces from the splitting process. Looks like the bag was filled by a front loader that scraped the ground picking up whatever. WASTE OF $200+. Pictures of what was left after having to sift through the bag.

***Problem rectified***
I was contacted by Matt in regards to this situation. He assured me that this is not how they supply wood, and would further look into how this happened. I was offered compensation and an apology.
I am changing my review rating to a 4 star due to the fact that an owner/operator contacted me to do a follow up and make things right!
Don't see that much these days!

What it is is not soil the weeds will not grow in it;it is soooo bad

The garden soil I bought is full of plastic pieces and all my vegetables are not growing.

The garden soil they gave me has no nitrogen, no phosphorus, lots of potash, and plastic.

The website promises a green vegetable garden. That's not going to happen in this garbage.

How's that supposed to happen when garbage soil is delivered?

Ordered 3 bags of Premium Garden Soil and 1 bag of Mushroom Manure. The description on the website claimed both products were screened for even particle size. The driver(a local soil company) that delivered the products showed up without warning but fortunately I was home and he did a fantastic job. However the product was NOT what we wanted-large amounts of 4 to 6 inch pieces of wood and debris in the 'premium garden soil' (was actually probably topsoil) and huge clumps of obvious excrement in the mushroom manure(nonaged steer manure). LessMess refused to acknowledge any error or discrepancies. DO NOT USE THIS COMPANY.

What a mess indeed! As I understood clearly, Less Mess was supposed to inform me on the eve of delivery of their top soil. I was waiting for such information either by email or telephone (which I NEVER received) in order for me to put the expected X mark. On May 5th, the bag of topsoil was unloaded unbeknownst to me not even at any corner of the driveway (as per Less Mess recommendation), but at almost the midpoint of the driveway too close to an old and valuable bonsai tree. Despite all my explanations Less Mess is simply unwilling to assume its failure to inform me on the eve of its delivery. For that matter they insist to charge me $60 should I request the bag to be moved farther in the corner. A 74-year-old man simply cannot move the bag by himself. Would moving the bag as a common courtesy or as good public relation be too much to ask from such a big and successful company as Less Mess? Otherwise it leaves only a bitter taste in the mouth of one whos too old to beg for a service that a customer properly deserves.
Order #1026181

Ordered garden soil; received contaminated plastics bits, plastic bags, glass, stones, painted wood.Requested switch, received same.
Full refund requested-REFUSED-CHARGED delivery fee of $55+tax.
Manager claimed ALL GARDEN SOIL contained household waste.

I got the Top Dressing Blend to over-seed my lawn. The "screened blend" turned out to be a blend of mulch chip, hard plastic pieces and hundred of fragments of the plastic bags this "soil" came from. By no means was the product screened. I used it anyway and 7 days later have not seen a single grass seed sprout. I hope I did not waste two days meticulously caring for my lawn. The bag idea did cause less mess, however there are other options out there that offer better quality product. This is the third time I have used a bagged soil for over-seeding. It is the first and last time I will be using Less Mess.

I'm giving this company a one star rating for a few reasons.

1) the bags were not delivered on the "x", causing me to not be able to park without blocking the sidewalk. See first photo. I called them and sent an email as they said to. 4 business days later, no response.

2) upon opening the garden soil, I saw an enormous amount of plastic in the bag. I eventually stopped picking it out because there was so much of it. See photo 2. I called them and sent a message again. No one seemed to care. No attempt to make it right.

UPDATE: 3) after yet another call, someone FINALLY called back. Only because I left a review on Google. They told me that because I left a one star review, they will NOT help me. What a joke