Premiere was referred to us by our General Contractor to build our kitchen as part of our major home renovation. Williams met with us and was patient with us as we discussed our project, requirements, and idea. We had some issues during installation but Premiere was able to come up with a solution. Good material quality, as discussed and agreed. The reason for a not perfect score is due to a couple of things. One is correspondence or communication as we feel that few of our email was not responded or attended to with diligence. Second reason is one of the installers didn't seem to have a customer first attitude during installation. Hope this come across as a constructive review and gives the company an opportunity for better service to future clients. Thank you for our beautiful kitchen!
- Approximate cost of services:
- $39,000.00
- Company Response
Good morning,
Thank you for taking the time to submit a review, and thank you most of all for the constructive criticism, this allows my team and I to work out any "loose screws" we may have and that sometimes it is look over due to the overwhelming amount of work that suddenly was upon us. None the less, I was able to bring this to their attention and rectified it. This gentleman is 95% in good spirits always, a personal issue was upon him and affected his work. Thank you again and look forward to working for you always.
Thank you,
Williams