Breaker was tripping main breaker
I had a burnt out outlet and replaced it myself. When I went to turn on the breaker, it kept tripping the main breaker. I checked everything and could not find the problem. Called Great Dane and he knew what the problem was right away.
A brand new outlet has a brass plate connecting the red terminal to the black terminal. You need to break this connection to prevent the short! Not sure why they make them this way...probably a safety measure.
Anyway, I just wanted to thank Great Dane for their help. They could have come out and charged me to fix something that takes 2 minutes, but he just told me what needed to be done. Very honest and helpful. Thanks again!
- Approximate cost of services:
- $0.00
- Company Response
Many thanks for the great review happy to help where i can, call me any time