After calling six different roofing companies, I decided to go with Best Flat roofs for two reasons: 1/ they had great reviews on their website and are recommended by Homestars
and 2/ Denys contacted me the same day and stated a conversation about my roofing needs.
I was nervous at the start of the interaction as, let's face it, who amongst us knows anything about our roofs and how it should be repaired? We are entirely reliant
upon the professionalism, knowledge and integrity of the company that is hired. Denys put my anxieties to rest quickly because he came three times to my house
to inspect the roof so that he knew exactly what had to be done. Then, he gave me three options to choose from in regards to to the repairs. I thought that I would
just make a "patching" job initially but after speaking to Denys realized that the best thing to do was to make a complete repair so that I would never have a worry
about any more leaks particularly because I was in the middle of house renovations and did not wish to see my newly renovated space with a water stain down the wall!
Denys and his crew arrived right on time every morning.
In fact, on the original day when work was to start after three hours he announced that he would prefer to return when the weather was better so that the materials
could adhere to the roof better. He didn't have to be that honest: he could have just gone ahead and done the work and I may not have known the difference - but, he didn't.
They came back the next Monday and worked for three days making sure that everything was right. I climbed up on to the roof to see it for myself and it looks great!
And it's white! I didn't expect that. He even fixed my old chimney that is out of use so that nothing falls into it.
So, overall, it's been a very positive experience with Denys and his Best Flat Roofs crew. I would definitely recommend them to anyone thinking about hiring them.
Also, Best Flat Roof worked with me by offering a payment plan or by mitigating the cost of the roof repair which I really appreciated. A roof repair is a huge expense
if you haven't anticipated the cost so any help in planning and/or reducing the cost is very helpful. As a matter of fact, one of the other quotes I received was for fully
double the rate that I was quoted by Best Flat Roofs! I will not name them here but I think that they are unethical and unscrupulous in taking advantage of others.
By the way, Best Flat Roofs was not the lowest quote either as I was wary of hiring that company too, but, as I stated earlier, Denys really reassured me and took the
time to explain everything to me making me feel comfortable.
Thank you, Best Flat Roof! No offence but I hope that I don't need to call you for another 15 to 20 years! LOL But - if I do, I will be calling you.