What the promo guy said on the day of the estimation, and the product on the installation day is not anywhere close. Called the manager, he told me to call on Monday so, he could see if he had that product which we specifically asked for when the day of the aggrement. Called him and told the lady at the desk the situation but, I haven't got any phone call. It been a couple of weeks now.
what a service eh? he got his $ so, not worried about the customer satisfaction.
- Approximate cost of services:
- $3,700.00
- Company Response
Dear Valued Customers,
We are pleased to announce that effective July 2011 ALMA Windows and Doors has relocated to a new address and operated under new management and ownership.
We are offering all our customers lifetime warranty on the products installed by ALMA Windows and Doors and would like to take this opportunity to offer you our services if required.
We look forward to serving you.
Sincerely,
Customer Relationship Manager
ALMA Windows and Doors