Kasa Bella

About 2 years after we moved into our newly built home, the grout between the tiles in our kitchen and hallway started cracking. At first, we applied epoxy to fill in the gaps, but the situation worsened. More grout cracked, and then the tiles started to crack. We used up our only replacement tile, and the pattern was discontinued in the meantime. Other contractors told us that we would have to replace our entire floor (about 480 sq.ft.), but Rod saved us a lot of money by replacing the mortar for the tiles that were loose and the grout throughout the entire floor. He also replaced a cracked tile by pulling one up from behind the stove and replacing the one behind the stove with a near match.
Time will tell as to how long the job lasts, but it seems that in our case, there was probably no need to replace the sub-floor and all of the tiles. We like that Rod did not seem to try to sell us work that we didn't need. He listened to our needs and responded appropriately. We told him that we didn't want him to skimp on the quality of the materials or the attention to detail. It seems that he really heard us.
Rod did a thorough job. He replaced the grout not only in the visible places, but even behind the appliances. It looks like a completely new floor!
One bit of advice I would give is to make sure that you cover any openings to other rooms because when removing the grout, dust goes all over the place.
I would highly recommend Rod to anyone looking for an honest contractor who will listen to your needs and do a good tiling job.