Dealing with the owner, Gene Lee, was a very comfortable and honest experience. He gave terrific input and advice, was comparable, if not below, other estimates we received, gave a written estimate with payment strucutred options, and completed the work relatively close to the timeline we talked about. We've used Renohouse for two washrooms, and Gene was really good at offering practical advice of what we were looking for. He's been our regular general contractor now for 8 years and we feel we don't need to go anywhere else. As a result of our loyalty, he has even come to do small jobs for us. I have recommended this company to my mother!