Provincial Granite & Marbleworx Inc.

Looks like there are some negative reviews, so I figured I would weigh in with my recent experience.

I am very pleased with Provincial Granite! I went to about 5 different companies when my kitchen renovation started. I was amazed at how some companies seemed almost annoyed with your presence or wanted you to select granite based on a 2x2 square sample on a showroom wall. It was a different story at Provincial. I was able to go to the back and actually look at the large slabs and select my piece. We went over the approximate dimensions and I was given a reasonable quote. The measurement was scheduled, and I was met at my house at the exact time we scheduled. I cannot stress how important this is to me. Trying to manage a renovation while not living in the house, having a service provider show up on time is gold! All the measurements were done and any quirks due to my 100 year old home were discussed and we agreed on some specifics. When it came time to delivery, again the guys came out right on time! They worked quickly and efficiently, cleaning everything they touched. All the little customizations were done to perfection - even some little alterations I decided to make at the last minute. They even helped me move appliances around just so I could see how things looked. They applied the sealer and gave me a lot of great information on how to best maintain the granite. I was also given some interesting ideas on lighting to best highlight the unique colours of the granite. They made sure I was happy with everything before they packed up their tools and gave me the final bill.

I understand that each persons experience with a company is unique, but I really find it hard to believe some of the reviews here. I think it's all about managing your expectations. Don't blame the furnace repair man if your windows leak heat. Don't blame the plumber if your electrical wiring is faulty. Granite is a very expensive and tough product to work with. Understand how every aspect of your kitchen comes into play...walls, cabinets, backsplash, etc. Do your work and discuss your expectations up front. From my experience with Provincial, you should be pleased with the results.