Atlantic Van Lines

Do not get this company to move you if you are interested in an honest quote . I booked Atlantic Van Lines based on the quote they provided after I completed the form on the items to be moved. Atlantic Van Lines offered the best price, but this price was doubled the day before delivery with the statement-" pay before we unload or your stuff will go back to Toronto." I managed to get a few hundred knocked off because I'm a senior, but the experience and extra unexpected costs left me very angry that I'd been" played". This is not an honest company. Go with one that has a no more than 10% guarantee attached to the contract.

If you are reading this review it means you are doing research on potential moving companies. I did the same and determined that one thing was guaranteed no matter what company you choose. 1. Movers will be late on arrival and will most likely deliver late as well. 2. your belongings will get damaged no matter what 3. your quoted cost will go up (double, triple) is possible. I did my research and determined this so at this point what more can I lose. I chose according to price and chose Atlantic Van Lines. You should stop your search right here and move on. This company will not only do as listed above. They will take your money and will not finish the job. They will damage your new house and not even blink an eye. They are rude and disrespectful. Then when you try to make your claim on your new damaged floors they say they are not held responsible. They did not want to move my treadmill in the basement saying if we wanted it moved they WOULD damage my new house. The first set of movers did fine brought it up from the basement in a tighter area with no damage whatsoever to the treadmill or walls. The second team was dreadful and simply refused. So I'm stuck with a 1000lb treadmill that needs to be moved and they simply refuse to send another team to finish the job. According to them the job is complete.

Again, move on to another company....it isn't worth the savings trust me!

worst mistake of my life. Moving is already difficult. They made moving more difficult on us. They started the move at midnight. Neighbors were not to thrilled. They had to return to do a second move since their truck was full. They outsourced the work. When they showed the second time they did not inform us. They just came went into my garage and took what they thought I needed. Which a lot was not needed at the new home. Price changed any times. Charged me for storage when we didn't need it. The quote doubled in price. When things got there it was all busted and broken. This is not a reputable company. If you call the bbb or the movers association of Canada they are not accredited and cause a lot of trouble.

I had to pay almost three times the original quote. I was moved with 3 other moves in the van how do they determine the weight of your stuff? . My things arrived mostly damaged with quite a few things missing. I say shame on BBB for having them on file. This was the worst moving company I have ever used, do yourself a favor find someone else to move you.

WORST COMPANY EVER. Customer Service is the worst. Lost item on a cross country move with no way to track it. UPS can track an envelope around the world but these guys can't track an entire truck load.Their attitude is lets wait and see if it shows up. They settle at 60 cents a pound but STILL CHARGE you the delivery on the lost weight. The claims settlement is a JOKE, no way to insure individual items so any loss is divided by the total weight. They "weigh" your shipment without you present so no way to verify and they charge you for a re-weight, but you can't be there for that either. The manager Anita is a JOKE, total incompetence ..... AVOID AT ALL COSTS

Awful Company. I originally got quoted a 1 bedroom apartment for $900. They said 2 days after pick-up we could call and get our total weight and cost, however it took them 5 days. All I moved was movies, clothes, a mattress, TV stand and a dresser. After it was weighed they said it was $2050.12, 110% over the quote. I called and inquired how their quote could be so wrong and they completely sidestepped the question. They told me it would be 5-10 days for delivery from September 20, it was 3 days later than that. They also shipped me 3 boxes from someone else's move, which I had to arrange to have picked up again. All my plates and glasses are chipped and broken from poor handling, however they have a $325 deductible so that's my loss. I am completely unsatisfied with the service and suggest finding another company.

I have just completed my second move with Atlantic in the last 18 months, my first experience was phenomenal so naturally I didn’t look elsewhere for my second cross country move. I had the pleasure of dealing with Farah for both moves, which was great because she remembered me right away!
This move was from Parksville, BC to Toronto, ON. The moving guys on both sides were easy to deal with and incredibly quick, they were friendly and happy to answer my questions.
The office as usual were wonderful to deal with, from the receptionist to the sales agents!
At this rate I doubt I will ever use another company, Atlantic had the right price and the service is fantastic.

I hired Atlantic Van Lines to move my daughter and baby from Halifax to Alberta, we were quoted a reasonable price based on weight and distance. I was not impressed with the time to deliver but accepted the conditions. When the furniture arrived the wieght and bill was double what I was quoted, I refused the shipment and made arrangments with the office to have it weighed in Edmonton. The difference was 1900 pounds a difference in cost of aproximatly $2000. To make matters worse my husband and I had to go and pick the furniture up at he wearhouse in Edmonton and deliver it to my daughters home at our cost or waite another 2 weeks and pay an additional 500 for delivery. During the unpacking of the items we found that we were missing items and the dining room furniture was damaged as well as the baby's crib, total approximatly 2000. I submitted the insurance claim and was told my items were not valuable or enough weight to warrent an insurance claim so they were going to throw me a bone of a measly 75$ for my inconvenience. Do not trust this company, although the manager Anita was helpful the organization is not. You can rent self storage bins that can be dropped off, you pack them and they pick them up with your lock on them and deliver them to your home. I wish I would have known that was an option at the time of this move.

Quoted a very reasonable 800 for the move. Ended up having to pay more than twice that! Quote was way off- the one bedroom apartment was not excessively furnished. GET A FIXED QUOTE. Mechanical problems occurred so delivery postponed. We made an error in the bank draft. No flexibility-charges for that