Their sales representative came to my door last year, told me that my Direct Energy tank was very old and their tank would be much more efficient and a bunch of other claims which I later realized were not true, I told him that I was going to demolish the old house and he said it wouldn't matter and they would remove the tank as soon as I decide to start the construction. He asked me to sign something which he claimed was just an authorization form just for replacing Direct Energy's tank with their owns, when I told him that I would like to read it before signing, he said that it wasn't necessary and he would explain all the important parts of the document to me. I trusted him and signed the paper, now after one year I realized that it was a crazy unfair 120 months agreement and now they are asking me to buyout the rest of the contract for $2000 in order to remove the tank from my property, and of course, the tank itself worths $600! I am going to make a claim in Ontario Small Claims Court, their whole sales operation is unfair and fraud. Just Google their name and you'll find out who they are.
- Approximate cost of services:
- $18.00