The repairman was unprofessional when he wanted to charge a bill to a customer when he was only to check for the problem, and fix nothing, since the owner only wanted repairs that could be fixed under the warranty. Anyhow, the repairman pulled out the towel that was stuck in the washer, and charged the customer who was out of town, He told the student, who is not the owner but let him in, that she needed to sign the bill as a witness that he was there. The student refused several times, but eventually gave in since she thought writing that she was only a tenant and not the owner on the bill would make things clear. Luckily, the company who manufactured the washer, and contracted out to the repairman's company, was contacted by the owner about this issue, and the manufacturer absorbed the bill.