I happened across Four Season while searching for Rinnai dealers. I sent an email and Craig Newhouse answered quickly and with clear information. I made the decision to go ahead with replacing our tank water heater with a Rinnai tankless, and Craig's team was out to do the install within a couple days.
The installation went very smoothly, and the team members were very cordial and good in explaining the system to my wife, who was home at the time. They also identified and resolved a code violation in our furnace exhaust/heat exchanger intake - something that the builder and town missed 10 years ago. Craig took the time to make a call to explain this to me when it was identified, and called me after the job was done. It never felt like he was rushing, and took the time to answer all my questions.
We quickly started having an issue with the Rinnai - but Craig has been super-quick to respond and arrange a service call to resolve the issue.
Nothing but good things to say about the Four Season Comfort team.
- Approximate cost of services:
- $3,672.50