Today I had my shingle roof estimate done by DVR. I thought the quotation was a bit high. He said if I "sign the agreement and pay $400 for posit I could get around $270 cheaper.I paid $200 for deposit. Then I found the price was still over my budget. I would like to cancel the agreement. I called DVR and said I wanted $100 of the deposit back and they could keep $100 for my haste and hot-headed decision. DVR refused to pay back haif of my deposit.I chose DVR because of all the good reviews on Homestar.But now I want to remind all the potential consumers think it over before you sign the agreement and pay deposit for it. Otherwise you may lose your deposit.
- Approximate cost of services:
- $200.00
- Company Response
Hello Jenifer!
By signing the contract you agree to the terms and conditions of the contract. My initial price was $4960+ hst. When I walked you through the contract, you mentioned that if I would lower a price a bit you would sign the contract. After negotiating the price with you for 1 hour, I lowered the price by 25% ( $4150 hst in),and you signed the contract. You also mentioned that you have a leak in the bedroom and that your roof needs to be fixed ASAP . I noted on the contract that the soonest i can start you project prior you signing the contract, would either be Friday August 6,2014 or Monday August 11,2014. When you called later that day at 9 pm and started telling me that if I don't start on Tuesday you will cancel the contract. Even though the date was set on August 6 or Aug 11 weather permitting. I offered you a resolution that I will come by on Monday August 4 ( civic holiday) and temporary fix your roof until the start date due to high volume of work. However, you decided to hang up the phone on me and blame DVR for no reason.