I woke up one morning pregnant and with a two kids under 4 and a husband away on a business trip only to discover that there was no hot water. Realizing this was going to put a hamper on our bedtime routine, I started to call several companies to find out costs and availability to come today. They were either very expensive with fees even prior to doing any work (aka dispatch fees). Feeling discouraged, I remembered years back that I had used Cuthbert Plumbing so I called Scott and sure enough, he was able to get to us within a couple of hours to diagnose the problem and fix it. He told me it was a simple fix and that the connection somehow popped out and he had to reconnect the hoses. His price was so reasonable! He was professional, honest and quick. I would definitely use him again and would recommend him to anyone that needs plumbing or heating work done.