I'm a Cochrane resident. A year ago I had an in-floor heating issue. I called several well known companies and left messages, never to have a call returned. I found the Cuthbert Plumbing advertising in the local paper and tried them. Scott answered right away. Scott was very knowledgeable and came out the next day after I called. He was on time and very polite and personable. He had to run into Calgary to pick up a part and returned to fix my regulator, within an hour. I was very impressed. Fast and very reasonably priced. He also cleaned up his mess.
A year later I called about my hot water tank. One in which I have had issues with in the past. Other known plumbing companies told me the tank was a special tank and required additional piping and would cost a fortune to fix. That is if they could find that certain type of tank. I called Cuthbert to get his opinion. The tank was discharging soot , possibly carbon monoxide, which could be a fire hazard. Scott came out the same day I called, even though I told him it wasn't an emergency. 24 hours later I have a new tank and the price was right. I do have plumbing and pipeline experience so I am knowledgeable in the plumbing industry. Being female other plumbers have tried to up-sell work or talk to me like I have no idea what they are talking about. I have never had Scott talk down to me. He told me exactly what I needed and what needs to be done, Very impressed and am so glad I found him.