NOT HAPPY!! Iain came and replaced entire vent. Seemed ok, but when dryer had to be moved, his connection wouldn't go back on!! Called him and he told me to buy a hose! NOW water keeps dripping from above out of vent! He never taped connections properly! Nice guy, crappy job!
- Approximate cost of services:
- $170.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Melanie you called me after pulling the dryer out due to a flood, and me telling you that its tricky to do but explained you had to lie down under the laundry sink to disconnect. This was 3 months after I installed your dryer vent and you wanted immediate service for which I could not provide as I was swamped with bookings. I said that getting a replacement hose was the only solution due to the urgency you were needing.
I am upset that you left this poor review as it is not a true reflection of what happened. If you yank the dryer out the hose will come off! All duct work was braced, taped and installed above code!