Goldwood Stairs & Floor Inc.

We hired Goldwood Stairs to renovate our oak staircase in April 2021.

We went out and received three quotes. Goldwood, Elena specifically, presented their estimates very professionally and used a methodology that clearly indicated they were very experienced, their quote was the only one of the three that broke down the job into it's individual elements so we could clearly see what each element cost. All three quotes were initially done virtually via pictures. When the respective companies came to do the in-person estimate Goldwood's was the only one which did not materially increase. Their price was competitive from the beginning and was even more competitive after the in-person quotes came back.

Goldwood gave us a start date and duration (10 days) for the job and showed up and completed on schedule. Terry was the onsite leader and he was obviously very experienced. He was extremely patient with our indecision regarding stain color and spindle design choices. The crew was very diligent, skilled and accommodating. Our staircase goes from the basement to the second floor and required significant sanding, the crew taped up everything possible to minimize the mess and cleaned-up after the fact. They demonstrated an attention to detail and conscientious desire for customer satisfaction the entire job duration.

We're thrilled with how the job turned out and have no hesitation recommending Goldwood. Before and After pictures attached.

I’m a designer and have been using Goldwood Stairs for a couple of my projects. Very happy with their service! They supplied and installed railings for two of my projects and my clients absolutely loved it!!!

Elena was very helpful in providing product knowledge and very quick to respond to emails.

The lead time to produce the railings was shorter than expected, which met my project timelines.

I had a small issue with the install but it was rectified in a very timely manor. I would definitely use them again in my future projects!

Horrible customer relationship/communication. Do not expect any warranty after the payment is made. A picture is worth a thousand words, screw protruded out of my first step tread/ gaps between risers and treads. Creaking sound persist even I have mentioned that is my biggest concern. Also workers left piles of sawdust on my walkway without cleaning it up. I will not recommend their service.

Thank you very much for an excellent job. The staff is friendly and professional. They gave us very good advices for the stair's design. We love the stair and we will refer my friends to this company if we have a chance.

I asked them to do a new set of stairs for a new house. It was very affordable in terms of pricing and they did a professional installation job. Stairs looks great. No problem with communications. Would recommend!

I am really happy to work with Goldwood again. They replaced my stairs with solid red oak tread and metal pickets. It is looks really nice. I love my new stairs. Thank you Goldwood. Thank you Lin’s team. They finished it in one day with really nice job.

I was recommended by my friend to Goldwood. They provided us an email estimate at the beginning. The price was reasonable. They showed up to do the measurements and we decided to go with them. They installed new stairs and hardwood flooring. The job took 4 days. They matched the stain of the stairs to my hardwood flooring. I love the new stairs and flooring. Thank you so much for the great work.

Pleasure working with Marki and Elena to coordinate this home project during the pandemic. Lin and team did an outstanding job on the staircase and was very cautious and ensure all government protocols were followed given COVID-19. The team was not only efficient, which showed their knowledge of the trade, but their work was flawless - truly a work of art...

I will definitely look to use Goldwood's service in the future. Very happy to have decided to support local and found this family business! Recommending to all our colleagues and friends.

This is the second time I work with Goldwood. They did my first house stairs. I love the job they done. They finished on time and did a really good job. The stairs looks wonderful. All the stuffs are really nice. That is why I am come to them again. I brought a new house which we want our stairs to be redirection. They came and took the measurements. Finished the job three days after the house closing. Everything looks so good!

They did an excellent job staining both stairs and bannisters to match hardwood purchased separately.