The Bbq Guys

Very bad and uncertified gas guys. Stay away they damage more than they cleans . Keep the receipts other wise or will end up on your credit score

We had an old BBQ that we were debating getting rid of due to the state it was in. We saw an old sticker on it with BBQ Guys # and called them. They picked up the BBQ on Monday, and we had it back on Wednesday and honestly it looks brand new. The cost was affordable especially given that they pick it up and drop it back off (you don't even need to be home). We will be able to keep using this for years as a result. Would highly recommend their services. They were easy to work with, professional and responsive.

Thanks!

After Kevin from The BBQ Guys patiently answered my many questions via phone conversation and emails. His response time for both, is quick.
And I finally selected and ordered from them a Weber bbq.
The day before delivery and installation, I cancelled the order, and was given a full refund.

My existing bbq had seemed to resume working fine, only to stop, once again. As in the beginning, I called Weber directly to trouble-shoot my problem. (Weber is also great to work with.) However Weber just kept directing me to replacement parts, some of which were under warranty, which they quickly shipped to me free of charge.

But my BBQ still only worked inconsistently. So Kevin - after my cancelling my order and now still asking him questions - Kevin asked me to describe the problem that was causing me to consider replacing my existing bbq. Within seconds of my explanation, Kevin told me what the problem was. It turned out that human error was the root of the problem.
(Weber hadn't considered that.) But Kevin was certain from the symptoms.

Kevin could have sold me extra parts, or even a replacement Weber bbq, but instead, he honestly advised me of the fix. I went home and the fix, has fixed the problem. We have used our existing bbq repeatedly now, which prompted me to write this.

I want to promote an honest and knowledgeable professional who runs his business with honour and integrity.

Almost two years ago, BBQ Guys completely rehabilitated our (now) 14 year old BBQ. The quality of the work and the timely pick up and delivery were much appreciated. This winter, the cover of the BBQ broke due to metal failure. While we had concluded that we would likely have to replace, we called BBQ Guys to see what they might be able to do. They immediately filed a warranty claim with Weber and within 48 hours, Weber shipped the cover absolutely free of charge. Kevyn of BBQ Guys just replaced the old lid and we are now happily barbecuing again! Thank you very much, Kevyn and team! Garth & Mary

Alex and the BBQ Guys provided a seamless experience - picking up my BBQ on a Monday and returning it Wednesday - transformed from black and burnt to sparkling and ready to grill - using only dish soap and elbow grease! While cleaning, they noticed the igniter button wasn't working, contacted me and made the repair - it had been out of commission for so long I'd forgotten about it! Give them a call if you want a cleaner, better grilling experience. I have already recommended them to friends and family.

The BBQ guys came and took my Weber BBQ for cleaning at their locaiton.... it came back 2 days later looking brand new. very professional company. I would recommend highly!!

from start to finish a very good experience, I have an 17 yr old built in Weber bbq a couple of parts were replaced that needed
The bbq was scrubbed and cleaned and I came home to a new looking bbq

thanks

Been using the BBQ Guys for a number of years and they have always provided good service. Make sure you book quite awhile ahead for summer cleanings as they are very busy. Testament to their service quality

We contacted BBQ Guys, they came on time, they returned the BBQ on time and well serviced and communicated clearly and effectively. No issues. Wouldn't hestitate to use them again next year.

I hired these guys for $200 expecting professionals, I got two university students with little experience or care for my property. They left a HUGE mess on my deck; oil, grease and burnt crud covered my deck and patio by the time they were done. I've cleaned it twice but there is still oil stains all over. While my BBQ is cleaner, it was not worth the cleanup or steep $200 cost.