My electric range oven stopped working and Rick came to look at it. He diagnosed it was the oven control board which cost about $1000 to replace. I couldn't spend that amount on a 13 year old stove. I started to look at new stoves and what I wanted was over $2000 as I usually buy close to the top of the line. The rest of my stove was in perfect working order and shape. I decided to "google " the problem I had and discovered that in many cases the problem could be a relay and not the board. I purchased a replacement relay from the US with a return option for any reason for US$50 including shipping. The new relay worked and the oven is functional again.
I was disappointed that AC was not capable of considering the relay which is external to the board. I thank them however as I did a lot of research and did my own tests on the stove that I now know far more than I knew before. AC staff were courteous at all times even when I phoned them after to tell them I solved the problem. They were punctual for their appointment.
- Approximate cost of services:
- $60.00
- Company Response
Thanks for your feedback. Sorry for miss dignose .we checked everything from our knowledge. We try our best .to satisfy our customers.