I purchased 4 Pax units with sliding doors from Ikea that I need installed. I had a negative experience with the Ikea's service previously, so I figured I would try Ikea Assembly Service based on all the positive reviews. These guys were extremely professional. John first checked for floor and wall uneveness to ensure that they install everything fully levelled and properly braced. This is a key thing that Ikea's service does not provide. It took about a day to assemble. Towards the end of the installation, we noticed that a glass panel was broken in the box (most likely caused during shipping). I replaced the glass and John came back the very next morning to complete the job. He cleaned everything up to the point where you couldn't even tell that work was done in the room. This company is probably amongst the best contractors that I have used. They are slightly more expensive than Ikea's service but you get what you pay for. I highly recommend them and hope to use their services again soon.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you, Jeffrey, for choosing our service and taking the time to share your experience! We're thrilled that we could provide you with a positive and professional installation of your IKEA Pax units. Ensuring a level installation and proper bracing is crucial for a long-lasting result, and we're glad we could deliver that for you. We apologize for the broken glass panel issue, but we're glad we could promptly address it and ensure your satisfaction. Your recommendation means a lot to us, and we're here whenever you need our assistance in the future. 👷♂️🛠️ #ProfessionalAssembly #CustomerSatisfaction #QualityService