Save your Time, Money & Headaches! All the negative reviews are true! It starts with the poor customer service. Lowina the relocation specialists (not sure how she got that title) is very assuring with a phony attitude that you made a good decision, but as soon as they have your deposit everything changes. They don't return your calls or e mails. I used my sisters phone because once your phone number comes up they won't answer. Once Lowina knew it was me she was very rude, told me to call dispatch who also doesn't return phone calls or e mails, she hung up on me twice! The weight of my furniture supposedly came in at 2980 lbs, if its under 3000 lbs Midwest chargers you an extra $1300.00 I asked in an e mail twice for a copy of the weight scale ticket to verify. Of course there was no reply! They ask for the remaining balance up front or you don't get your furniture. The day they moved me, I asked where was my couch, the movers said they couldn't get it into the elevator and left it in the entrance. They said they had to leave to go do another delivery. I had to ask a person in the building if he could help me put the couch in the elevator and move it out on the floor I was moving on. I had to go to tell the movers to go finish the job and move the couch into the Apt. Unbelievable!! Avoid the Bad experience and go with a reliable Mover!
- Approximate cost of services:
- $4,439.00