The delivery was on time and no issues there.
The instructions that come with the shower are not good at all. The video on line was more helpful. The shower had missing and broken parts. Which they are replacing with no issues. The holes for the panels do not line up that well and you may have to drill them to line up. The screws that come with the shower are supposed to be self tapping but they are not. I had a lot of trouble getting one door to line up. And some of the pieces are already showing signs of rust. The quality of the material is not as good as I would have hoped. The glue that they use on the gaskets was not that good the gaskets kept falling off the panels when you were installing them, I had to glue them back on. The top and bottom rail come with grease already on them I which they would just send the grease and allow you to apply it your self, you get the grease all over especially if you are having issues with the door installation.
Dave cote
Fort McMurray ab
- Approximate cost of services:
- $4,000.00
- Company Response
David, We regret that you had issues with your assembly and installation. The issues you raise are very uncommon and rarely something we receive feedback on from our many happy clients. It is regrettable you did not take the time to contact us for some helpful tips and information during assembly that could have avoided some of the issues you experienced. We are always more than happy to provide advice or rectify any shortfalls or missing parts in a speedy manor to provide the customer care our valued clients deserve.