HomeStars
Stair Builders
Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Average customer rating:
9.9 10 (275 reviews)

Sort by

Oakville Mom in Oakville
Oakville Mom in Oakville
2 reviews Oakville, ON
10/10

High quality, fast, professional

They paid attention to ALL the fine details and did a high quality job. They were fast & responsive. Very professional and cleaned everything up. They ensured we were happy and delivered perfection. Highly recommend - Just hire them!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We’re so happy to hear you had a great experience with our team from start to finish. On behalf of Ideal Stairs team we would like to thank you for choosing us to be a part of your project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Recapping stairs

We acquired a few quotes to have our stairs recapped. Rajan came to our home to talk to us about the process and answered our questions. We later agreed on a price and though we received cheaper (and more expensive) quotes from others, we trusted Ideal Stairs experience and skill. During the entire process, Ideals team was skilled and conscientious to detail and cleanliness after each work day. We asked many questions of Rajan to ensure we understood each step and to also ensure we would not be surprised by any outcomes we didnt expect. Rajan answered all of our questions and delivered as promised. We are very happy with the outcome.

Approximate cost of services:
$9,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are happy to hear you had a great experience with our team and the end to end process of the stair recapping project. On behalf of the team we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Paul
Paul
1 review Bradford, ON
10/10

Stair re- finishing

Mesh and his team did a great job, refinishing the stairs could not be happier with the results. I typically would not post reviews, but I found when looking for contractors these reviews were quite helpful in selecting a contractor. I would definitley recommend ideal if you are looking for a quality upgrade

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi Paul, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad you came across our reviews when researching for a reputable company. On behalf of Mesh and the team we would like to thank you for selecting us to be a part of your stair refinishing project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Ivan
Ivan
1 review Pickering, ON
10/10

Stair Carpet Removal

Working with Ideal Stairs was an exceptional experience from start to finish. The negotiation process was straightforward and hassle-free, which set a positive tone for the entire project. Mesh and Rajan, our primary contacts, were incredibly accommodating and a pleasure to work with. They provided a thorough description of all available options, ensuring we were well-informed to make the best decision for our needs.

The professionalism of the crew was evident throughout the project. They arrived punctually each day and worked diligently to complete the project on schedule, without any delays. The site management was impressive; the crew took great care to maintain a clean and organized workspace, ensuring that everything was tidied up at the end of each day. Most of the staining / painting was done off-site so there was minimal disruption.

The crews professionalism extended to their craftsmanship as well. The final result of the stairs was nothing short of excellent, showcasing their attention to detail and commitment to quality. Any minor paint touch-ups required were handled by the crew, who conducted a thorough clean-up at the projects conclusion, leaving our space spotless.

Moreover, the competitive pricing offered by Ideal Stairs was the cherry on top, providing great value for the high-quality service and final product we received. I would highly recommend Ideal Stairs to anyone looking for top-notch stair renovation services delivered by a professional, efficient, and courteous team.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Hi Ivan, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear you had an exceptional experience with the overall process and our team. We also really appreciate the recognition of our team's professionalism and craftsmanship. On behalf of Ideal Stairs, we would like to thank you for choosing us to be part of your stair project and we hope you continue to enjoy your new stairs. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Shane M
Shane M
11 reviews North York, ON
10/10

Replaced aging railings on 3 floors

I hired Ideal Stairs to replace the original, 60-year-old iron and vinyl railing at my parents' home because they were no longer safe.

- Communication was frequent and prompt.
- They did everything they said they were going to do, exactly when they said they were going to do it.
- The work was meticulous, detailed, and precise.
- They were able to stain the new oak handrails and balusters to perfectly match the existing stairs and surrounding hardwood.
- They patched the holes from the previous balusters in both wood and tile so that they're barely noticeable.
- They checked in every day to make sure all was going well.
- They new railing is strong and attractive.
- They cleaned up both during and after the job.
- Every interaction was professional, friendly, and courteous.
- During the 3 days it took to do the work, they made sure that there was always a functional railing at the end of the day for my parents to use.

The entire experience and end result was excellent; Ideal Stairs' Homestars rating is well earned.

Approximate cost of services:
$7,800.00
Was this review helpful?
Company Response

Hi Shane, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are very pleased to hear you had a great experience with our team and the overall process. Our team truly understands the importance of regular communication and ensuring the workspace is cleaned up after every working day while delivering excellent workmanship. We really appreciate the recognition! On behalf of the Ideal Stairs team we would like to thank you for selecting us to be a part of your stair railing upgrade project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Kathleen
Kathleen
1 review Brampton, ON
10/10

Railing upgrade and replace of all spindles

I cannot say enough about Ideal Stairs and their service. I am so pleased They communicated with me about start date and also called to confirm.
They came with their drop sheet to protect the floor and also vacuumed everything al the end of their job. The team was very good and you could see the took pride in their job. You would not know they replaced new spindles on top of existing carpet. They also finished off the bannister from brown to a nice black.
Thank you Ideal Stairs - I give you a rating of 10 out of 10

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Hi Kathleen, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are so happy you had a great experience with our team. We hope you enjoy your beautiful new railing and spindles for many years to follow. On behalf of the team we would like to thank you for selecting us to be a part of your stair railing upgrade project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Grant in Toronto
Grant in Toronto
1 review Old Toronto, ON
10/10

Re capping stairs

I hired Ideal Stairs to re cap my stairs.
From start to finish Ideal stairs were great to work with.
They arrived on time created no mess and cleaned up at the end of the day.
They colour matched the stairs to my floors.
Great job. I am very happy with their work and would recommend their work.
Thanks

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hi Grant, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are happy to hear you had a great experience with our team and the end to end process of the stair recapping project. On behalf of the team we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Tansyn Ovens
Tansyn Ovens
1 review Aurora, ON
10/10

GREAT service and amazing outcome

I couldn't be happier with the work that the team did!! We went from bouncy 4 sets of stairs to a beautiful, sturdy piece of art. The team worked so neatly to even put down carboard, plastic and canvas on the new flooring to protect it while they worked. Thank you Ideal stairs for the hard work; we will definitely be using you in the future!

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Tansyn, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are very happy to hear you had a great experience with our team and we were able to bring your dream stairs to life. On behalf of the Ideal Stairs team we would like to thank you for choosing us to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

Brian
Brian
8 reviews Mississauga, ON
10/10

Stair Renovation

We are very pleased with the job that Ideal Stairs did in renovating our staircase. The entire team did a great job, were neat and tidy, finished on time and kept us fully informed. We recommend them to others with no hesitation. Their work has added value to our home beyond what we paid for the service.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Hi Brian, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a wonderful experience with our team and the regular communication. On behalf of the Ideal Stairs team we would like to thank you for selecting us to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

johnstath
johnstath
2 reviews Markham, ON
10/10

New hard wood stairs

So happy we went with ideal stairs for this project
The project went flawlessly
Every day we where called and told when to expect the instal team,
The team itself where very professional
Dust barrier added over openings
Drop cloths placed on the floor
Cleaned up any mess created
The finished product exceeded our expectations

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Hi johnstath, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are excited to hear you had a flawless experience with our team throughout the project, and we're very happy you chose our team to be part of your stair project. On behalf of the Ideal Stairs team we would like to thank you. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

****

Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

****

Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Railings, and Stair Builders
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring Stair Capping Stair Refinishing Stair Renovations
WEBSITE
https://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.