I have been trying for sometime to get this company to respond to poor work that they completed for my 80 year old mother. They completed work on her front step that is falling apart but more seriously is not to building code. My elderly mother has to negotiate a 11 inch step to get into her house. This outside of the Ontario Building Code requirements for treads and Risers as stated in 3.4.6.8. The lack of response to a number of emails has forced us to resort to Homestars for response and a commitment to correct this situation. This is has been very painful. I would like very much to report back in the next few weeks that that have made the required repairs.
- Approximate cost of services:
- $300.00
- Company Response
Hi Terry,
The fact that the step was done 5 years ago shouldn't be the reason for it sinking. I've been by to see your mother on a few occasions and explained to her what should be done to that step and to a few others around the house to make it safe for her. We will be in touch shortly hopefully with both of you and determine the best course of action.
Thanks for your patience,
LF Builders