Pack And Store

We had a sewer disaster happen in our home and needed to clear out our entire basement just before Christmas 2012. We called Pack and Store and not only did Jacqueline help us out with a special deal, but she had the storage pods delivered next day. The driver Brian was also excellent as we have a very narrow driveway and not front yard so placement of the pod was a very tight affair. He managed to get the pod into place after some tough tries...but eventually everything was done. Once the stuff was packed into the pods, we needed it taken away pretty much immediately as the renovation guys were coming the next day and needed to part in the driveway. With the help of Jacqueline and Brian, the pods were picked up later that day and taken to the storage facilites. When we wanted the pods back, it was just as simple. We called and Aaron made the arrangements for drop off and picking up of the empty pod. Everything worked out fine and everything was kept safe. With all the crap we were dealing with in the basement, it was nice to see that there are still companies out there with great people who seem to genuinely care about their customers. We will definitely use and recommend this company to our friends and family.

Their customer service was impeccable. They were on time when they dropped off the unit and when they delivered it was on time. They were helpful on the site and excellent, easily accessible storage facility. They were great and I am happy to recommend them.

I hired this company about five years ago. I remember at the time I was pleased with their service. I had to hire my own people to pack their container but I do remember they delivered when they said they would.

I was in the middle of the most disorganized move of my life. I had ordered a container from another different company, but unfortunately I miscalculated the size I needed. I wasn't sure what I was going to do until I discovered Pack and Store. I called and the representative who was calming, helpful, professional and friendly! She got me a container to suit my needs delivered almost immediately. In fact, all the staff at Pack and Store were awesome to deal with! The only concern I had was the re-delivery of my container, but it was not Pack and Store's fault. It was the beginning of the month and beginning of the new school year too, a very busy time for moving companies at large. My new apartment wasn't ready until the very last minute, so unfortunately I had a small delay in waiting to get my container re-delivered. But Pack and Store stayed in touch and kept me informed and ended up getting me a cancellation spot. In the end, everything worked out great. I love the convenience of having the container there to load and unload at my leasure and their staff is amazing! And the price is very reasonable! Overall, I'm very, very satisfied with my experience with Pack and Store!