Words cannot describe how lucky I feel that we chose NPC and Nathanael for our complicated home renovation. The project involves removing a weight-bearing wall between the living room and kitchen that has all the electricity, heating, air conditioning, water etc supplying the second floor running though it; kitchen reno, living room reno, electrical and aesthetic work throughout the house.
Nathanael is enthusiastic, very experienced and takes great pride in his work.
Nathanael has high expectation for his team and his suppliers to produce the highest quality product. Everyone in his team is professional.They showed up on time everyday and cleaned up at the end of the day. Most notably, his painters-Yuri and Yuri - I have never seen painted edges that sharp. His tile guys did an amazing job with the stone wall and the kitchen tiles too.
Nathanael is very intelligent. He really listened to what we wanted to achieve in the house. He went above and beyond, providing us with smart suggestions that not only helped us stay on budget but also saved us a few thousand dollars.
Once you sign the contract with him, his commitment to you is unparalleled. He will respond quickly to your concerns. There was a problem with the quality of large kitchen island installation. I called him on wednesday night. He showed up thursday morning. He called up his supplier and they were back friday night to redo the installation, during which time he was with me in the house from 7pm-10pm on a friday night to ensure high quality finish.
We needed to meet with him before leaving for work at 7am. No problem, he came to meet with us at 6am. Showed up on time as always with a big smile. We had an air conditioning problem to the second floor and we had thought that it may be related to the wall removal. No problem! He was at our house the next day, solved the problem and replaced all our air filters.
When I was choosing a contractor for our renovation, I read over 200 reviews on 15 contractors. Met with 4 of them over a month and finally chose Nathanael. I wish someone could have just recommended him directly to me. Stop reading reviews, save yourself the time, go with Nathanael and you won't regret it.