NPC Building and Renovations Limited

From the earliest interactions with Natanael, and eventually his team, I have been anticipating writing this review. From my experience, contractors have a bad rap and have proven to be unreliable and so I was half anticipating the same with NPC, but they are exceptional in every way and I cannot wait to have them back for future projects. I had NPC complete a 1000 sqft basement that was completely unfinished except for some framing and very poor DIY electrical and plumbing work. He was able to see the property, quote, and schedule my job within a couple weeks. Finalizing the contract was smooth and it was always easy to communicate any issues or concerns. Natanael always works towards a solution and is reasonable in the sharing of costs if changes come up throughout the project. His team was professional, kind, very efficient, and always maintained a clean work site. The only reason I did not give a perfect 10 is because the project ran a bit longer than planned and we experienced hiccups in the finishing stages; however, this was also during Ontario's umpteenth COVID stay-at-home order, which added to the challenge of receiving items like door knobs, etc.

Natanael and his crew were wonderful to work with and we couldn't be happier with our new bathroom! They were always on time, tidy, and completed their work with a high degree of precision and skill. They recognized that this was our first major renovation, helping us with key decisions along the way and suggesting ways to pivot when we ran into any issues. Natanael was extremely hands on and available whenever I had questions or needed to chat. We can't wait to have them back for our next job! Also, the shower curtain rod in the photo is temporary ;)

Amazing team of individuals. Very very hardworking, detail oriented and thorough in their work. Craftsmanship is superior. They delivered on time and as promised, while going above and beyond in the delivery from bringing in a cleaning crew to clean before the big unveil, repairing some of our furniture items without us even asking and repairing our front stone step that was cracked are just a few of the many very appreciated extras that left us very happy in the end. Their utmost care and passion for their work is evident in all areas. Solid, trustworthy individuals like Natanael and his Team is rare, especially in the contracting world, from our experiences. They were always on time to the job and diligently working throughout the time they were here each day. As a result of covid and the scope of our project, Natanael was very accommodating and would update us daily (multiple times per day when needed), while also walking us through the details over video conference, so we could see first hand what we were speaking of and discuss options/strategies of approach to consider. He was always able to provide multiple avenues of approach/design which was helpful. We were able to strategize very well together on how we move forward through each stage or challenge of the Reno. They had our backs when things went south post Reno. The whole Team was there to support us, all while helping us navigate through the challenges post Reno. They came back multiple times after the Reno was completed to help us with odds and ends. This left us with a Reno job completed to perfection. We're very thankful to have found the NPC family of contractors and would highly recommend them for any Reno that you are looking to do. Thank you again Maria, Natanael and the whole NPC Family for the amazing work. Our family is thoroughly enjoying the fruits of your labor!

We had Natanael and his crew renovate our basement 2 years ago with the goals of adding a bathroom room, enlarging the laundry room and making the space something we'd actually use. We haven't regretted that decision in the least.

We got quotes from 3 other contractors. All 3 came into the house, took basic measurements and gave us a quote for the bare minimum (i.e. adding a bathroom and finishing the space). Natanael came in and within 5 minutes had a plan to increase the size of the laundry room, install a bathroom AND increase the usable space all with a smile. It wasn't the cheapest quote, but we immediately felt comfortable that NPC was the choice for us.

The main team, Prospero and Alex were there promptly every single day. If they were early they waited in their vehicle until getting the go ahead from us to come in and start. They were cheerful, friendly, worked solidly all day and left the area in a remarkably clean state.

At one point, while the rough in was being done, Natanael had his plumber send his camera down into the sewer line as it was better to be safe than have a backup once it was done. A significant problem was found (which we had confirmed via a second opinion). Natanael and his team paused while we had it rectified and picked right up when it was complete, finishing the job in a timely manner. And we couldn't be happier with the result.

When we were researching, a common sentiment was that just about any contractor can come in and make it look pretty, but it may not (probably won't) last. After 2 years, our basement looks as good as it did the day they left.

I would not hesitate at all to recommend NPC to anyone looking for high quality work.

After purchasing a bungalow in Georgetown I planned adding a legal basement suite. It has been a lot of work, but when I was ready to tackle a good share of the work Nathanael and his team were there every step of the way. From our original meeting, Natanael had a high level of confidence about the work that needed to be done in terms of fire separation etc., and eased some of my own worries with the jobs that I still had to complete myself. Nathanael is very professional and knowledgeable when it comes to building and sub trades. Tony and Prospero from NPC were excellent guys to work along side while they were there, but they finished their work so fast that before I knew it they were gone and I was saying goodbye. Overall it was a great experience working with NPC and I don’t think there is any job that they wouldn’t do an amazing job on. Since their work was finished Natanael has supported me with furthering my knowledge of building. Truly awesome guy and an amazing company. They won’t disappoint you.

Main floor renovation
The NPC team renovated my neighbour’s house over a year ago and after seeing how great their house looked and how pleased they were working with the company; I decided to call the owner for an estimate. In our meeting, Natanael showed a high level of knowledge and for every question I had, he was able to provide a clear, quick and easy to understand answer. Upon receiving the quote from the company which was reasonable for what I was asking for we met a 2nd time to sign the contract and Natanael was able to accommodate my project for the desire starting date I had in mind. My main floor project lasted 3 months in which I had a brand new custom kitchen, load baring walls removed to enlarge my living room and dining as well as new engineer hardwood, new windows, new doors, brand new powder room and my favourite an accent wall in the living room with a beautiful fireplace and custom wall units. I moved to my mom’s house during the process since I’m allergic to the dust but every time I was on-site it honestly seemed like there was no renovation work going on; the amount of dust was minimal as well as there was no disposal which really impressed me.
I’m extremely happy with the service provided by all the company members. I’ve already recommended Natanael and his team to several friends and next month they will be starting my mom’s basement renovation.

The entire process was easy. Found NPC on Monday and had an appointment first thing on Wednesday. The entire crew came in an replaced 4 toilets in ~1.5 hours. Once they were done, it's like they were never there - completely clean. Super fast. Would recommend.

Fabulous!!! Natanael and his crew were awesome. Everything was done on time, with attention to detail. The demolition crew, were great, they vacuumed up everyday after they were done.
Leo, the tile man was very meticulous when laying out the pattern for our shower and floor.
Alvin, the shower enclosure man, was very good at explaining and showing us our options.
Finally the detail people at the end to finish with installing vanity, accessories, and making everything look perfect. They also completely cleaned up the work area and the adjoining area.
Highly recommend NPC would use them again.

This is the 2nd time that we work with NPC; the team renovated our previous house’ basement over two years ago and our experience working with them was excellent so as soon as we were ready to start our current home’ reno we called Natanael and set up a meeting with him. As always, Natanael gave us some many ideas of how we could proceed with the addition as well as our main floor renovation that was actually difficult to make a final decision on which layout we wanted to go with. The team engineer took care of the drawings and city permits. We decided to add a master bedroom, a master bathroom and an office to our house due to the limited space we had. The second half of the renovation was challenging due to the current pandemic but Natanael was onsite all the time making sure that the crews were taking the necessary precautions to keep everybody safe which we appreciated a lot. He also helped us with the selection of the finishes and guided us where to shop (it saved a lot of time). Our experience working with NPC is always fantastic; every team member is courteous, professional and respectful. We definitely recommend NPC without any hesitation!

This is our fourth home renovation project with Natanael and his team. To say we are satisfied is an understatement. Natanael and his team have proved themselves once again by creating our dream kitchen. Throughout the project Natanael provided excellent recommendations that helped improved the overall design. Throughout the process he was timely, budget-minded, and always ensured a clean working space. We’re already looking forward to our next project with NPC.