They showed up with a too small truck!Their motto became "at least we got 95% of it, you'll have to deal with the rest". Our stuff was SO DAMAGED!!!!!! And KIDS were hired on the other side of the move on that morning to remove our belongings from the DISCOUNT rental truck they had. BOB C actually has NO qualified staff or truck and the staff that did the original pack up quit on the job the day of our move! BOB AND SARA C. operate out of their home in Forest Lawn, Calgary, they have no office site. They also demanded full payment in cash up front once they were at our new home, they would not open the back of the truck to show us if our load was safe before we paid him cash. He threatened to leave with our belongings! When we met BOB C at our new home, he was beligerent, unprofessional and called us names and laughed at us while he had the teenagers unload all of our belongings into a foot of snow on our driveway in the freezing rain. Our mattresses were dragged thru dirty snow and our precious belongings were left to melt in the freezing rain. BOB AND SARA C are scammers! They have no intention of taking care of your needs or your belongings! On the day of the pack up, they left in the middle to go pick up their young child, and brought him back to our house to "play". He also accompanied his parents to our new home and sat in the moving truck for hours! To be clear, BOB C's phone number is 403-477-9330 or 403-248-1881 his wife SARA is the receptionist. www.carefulmoving.ca. DO NOT USE THIS COMPANY!!!! We have pictures for proof!
- Approximate cost of services:
- $3,000.00
- Company Response
Oh boy this was a good one. We moved a sheriff and his wife from Airdrie to Whitecourt. They kept us waiting in Whitecourt with for two hours. While we waited we shovelled the entire two car garage driveway and the sidewalk - we had nothing else to do. More than a foot of snow, by the way.
When they finally arrived we had to wait for quite a while as they could not get into their house - some mix up with the realtor.
Not that I mind helping out but they somehow tried to make it look like our fault?? With that attitude I got angry and said sorry but we'll have to unload on the driveway as we couldn't wait forever and they weren't willing to pay for a delivery the next day.
Anyway, they finally got a key for the garage right when we were finished unloading so we moved everything into the garage - even though I was tempted to say forget it. Trying to figure out where they get the notion that we are "scammers". We no longer rent trucks, but it was a huge 26' truck and we had all the equipment. The sheriff and his co-worker made thinly veiled threats to us. "See you on the highway" and stuff like that. All because I didn't yield to their trying to bully me into more of a discount than what they already got. I didn't charge them for us having to wait for hours - and we had to move everything twice. Got to love the gratitude.