This is the 2nd job we've hired Chris and his team for, in this case a complete renovation of our master bathroom. Chris listened carefully and provided a design and quote that worked for us. He made no effort to upsell or try to get us to choose more expensive finishes or solutions. In fact, he suggested we could save money by using a plain tile in the shower with a row of accent tiles to add some style and colour and they look great. We went to pick the vanity, fixtures and countertop at his supplier chose the accent tile elsewhere, and for everything else, he saved us time and stress by bringing sample tiles and paint chips for us to choose from. He and his team provided excellent quality customer service and workmanship from start to finish. He quoted 3 weeks for the job; it was finished 3 days early and is stunning! We are enjoying it every day and feel really happy with the obvious, tangible quality of the work. Chris handled a couple of (really minor) issues quickly and pleasantly. All of his people were polite, friendly and careful to keep our place clean. We would highly recommend Remodel Construction and will definitely use Remodel again.
- Approximate cost of services:
- $20,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Your washroom turned out just the way you wanted it to look and we were pleased to be able to do that for you. Customer service is something that we pride ourself on here at Remodel. We strive to be on time, on budget, provide friendly and punctual service to all our customers. There are always usually one or two issues that will come up during any renovation but most of these issues can be solved quickly with our knowledgeable licensed trades. Thank you again for your repeat business. Chris and all the team at Remodel Construction.