Triple R Construction Inc.

Kitchen Planning & Renovation
Victoria BC V8V 3P6
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Kitchen Planning & Renovation
Triple R Construction Inc.
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90%

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Reviews for Triple R Construction Inc.

Average customer rating:
9.3 10 (24 reviews)

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Brian in Toronto
Brian in Toronto
1 review Victoria, BC
10/10

Deck repair to two sundecks

I had a sundeck that was in serious need of repair, including damage to the uprights that were supporting the edge of my roof. Triple R Construction replaced the deck surface and installed the drip edges that would have prevented the damage in the first place, repaired the uprights and arranged the stucco repair.
Though schedules had to be rearranged a bit because of other jobs, all the work was done quickly and to a very high standard; we are very pleased. I would definitely recommend this company and in fact already have them lined up for another job.
Byron communicated very well and kept in touch, and gave good sound advice and realistic suggestions. Not least among the good points is that Byron actually took the time to respond to my request for a quote; the first place I came to look for a company was at the Better Business Bureau and of the eight companies I contacted only this one responded.

A few months after this project, I hired Triple R to work on my back lower sundeck which was also in need of repair. The uprights were replaced, and a short roof was built over the top of the lower deck. Later in the year I had Triple R replace the floor and vinyl on this deck, and repair rot that had set in along the outer face of the deck supports.
As before, Byron communicated very well and kept in touch, and even came to do the job sooner than his initial estimate. Where he saw additional problems (including the start of black mold in a wall!) he notified me, gave good sound advice and realistic suggestions. Not least among this is that Byron did much of the work himself with a helper and worked until well past sunset! Work was done to an excellent standard, good cleanup too. I'm very pleased with this company.

Approximate cost of services:
$40,000.00
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Private User
Private User
Private User reviews Victoria, BC
10/10

Deck Project

Byron and crew did a great job refurbishing our 24-year-old wooden deck. The framing was upgraded to meet current building codes and also met the specifications for the new synthetic boards which replaced the old wooden deck boards.

Instead of waiting until his current project workload would allow time for our project to start Byron offered to work on weekends in order to complete our deck sooner.

I found this contractor to be easy to work with and above average with communications, keeping me up to date with unexpected issues and any decision making during the project. The Buildertrend website was also used for our project for invoices, etc. which I liked.

I will definitely keep Triple R Construction in mind for future projects.

Approximate cost of services:
$17,000.00
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Company Response

Thanks for the great review of Triple R Construction! We're thrilled to hear that our team was able to exceed your expectations with your deck project. Our commitment to client communication and quality workmanship is always a top priority, and we're glad that it showed during your project. Don't hesitate to contact us for any future projects - we'd love to work with you again! #TripleRConstruction #deckrefurbishment #qualityworkmanship #clientcommunication #futureprojects

Private User
Private User
Private User reviews Victoria, BC
8/10

Removed Rot in wall of house and redid siding

The crew for Triple R did an excellent job of restoring the exterior of my house back to normal after some rot introduced pests into the walls of my home. The were very professional and came in and got the job done.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the positive review of Triple R Construction! We're glad that our team was able to restore your home's exterior and fix the rot issue to prevent further damage from pests. Our team always strives for professionalism and quality workmanship, and we're thrilled to hear that it showed during your project. Don't hesitate to contact us for any future projects - we'd love to work with you again! #TripleRConstruction #exteriorrestoration #qualityworkmanship #professionalism #pestprevention

Private User
Private User
Private User reviews Savona, BC
10/10

Fence addition

Byron was so pleasant to work with. He was very responsive to all correspondence regarding this project. The work was done quickly, professionally and surpassed all expectations. It was not an easy project, and I couldn't be happier with the results.

I would use this company again for any future renovations needed for my home.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for taking the time to leave such a positive review of Triple R Construction! We're thrilled to hear that our team, led by Byron, was able to exceed your expectations on your fence addition project. We always strive for professionalism, responsiveness, and quality workmanship, and we're glad that it showed during your project. We look forward to the opportunity to work with you again in the future for any other home renovation needs you may have. #TripleRConstruction #fenceaddition #qualityworkmanship #professionalism #responsiveness #futureprojects

Judy in Victoria
Judy in Victoria
1 review Victoria, BC
9/10

upper deck repair

I am quite pleased with the work done on my deck by Byron and his Triple R crew .
I feel the quality of the work was 'top notch' and that opinion has been reinforced by two of my acquaintances who are engineers and who commented on the excellent work and attention to detail.
There were several times, as the deck progressed, that I requested additions to the job and Byron was amenable to adjusting his timeline to accommodate that. The crew was always polite and considerate and did their best to work around the tenants with their various concerns.
THANK YOU, Byron and crew !

Approximate cost of services:
$26,000.00
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Company Response

Thank you for the review Judy. Your honest opinion is very much appreciated. It was a pleasure to work with you to complete this deck repair and rebuild your winder stairs completely so they would be to code. If you have any other renovation or repair projects in the future, we would be honoured to work with you again. We love renovations, repairs and remodels! 

Len in Victoria
Len in Victoria
1 review Victoria, BC
8/10

Beam Replacement

Triple R came and did a great job on replacing our beam. Byron explained things well and the work crew were fantastic working in our house. They were fast and worked hard. A big thank you to the team.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for leaving such a positive review of Triple R Construction! We're thrilled to hear that our team was able to replace your beam and provide great service. Our team always strives for excellence and quality workmanship, and we're glad that it showed during your project. It was a pleasure working with you, and we hope to have the opportunity to work with you again in the future for any other home renovation needs you may have. Thanks again! #TripleRConstruction #beamreplacement #qualityworkmanship #hardworkingteam #excellentservice #futureprojects

Krasny in Victoria
Krasny in Victoria
1 review Victoria, BC
10/10

Interior door

They were really reliable and did a great job installing and making our door. I would recommend triple r construction to any one looking for a contractor in Victoria bc

Approximate cost of services:
$600.00
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Company Response

Thank you for the review Krasny. Your opinion is valued greatly. It was a pleasure to work with you to complete this door repair. If you have any other renovation or repair projects in the future, we would be honoured to work with you again. We love renovations, repairs and remodels!

123nikka in Victoria
123nikka in Victoria
1 review Victoria, BC
10/10

complete sundeck rebuild, new footings, sunroom support

Communications were good in that we always understood the progress, design changes. We were away for a good portion of the build and communications were important in keeping progress going.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for the review Nikka. It was a pleasure to work with you to complete this sun deck repair. We work hard to maintain the communication to ensure a smooth running job. If you have any other renovation or repair projects in the future, we would be honored to work with you again. We love renovations, repairs and remodels!

Gerald Perina in Victoria
Gerald Perina in Victoria
1 review Simcoe County, ON
0/10

Kitchen and bathroom Condo renovation

My wife and I hired this company based on the reviews included in this website as well as the BBB and were extremely disappointed with the result!
Byron was, without exception one of the most disorganized general contractors I have ever dealt with. The project was poorly executed and managed almost from the beginning and in the end took twice as long to complete then was originally estimated and cost at least 50% more. We got wrong doors installed, wrong counter tops installed, and rework on walls and ceiling because he failed to notify electrician of the change order for the microwave system. I believe part of the problem was that they are overbooked on work but whatever the reason I would strongly suggest that anyone who plans to use them make sure you track hours carefully, get a signature beside each item you request to be ordered and installed, and be prepared for delays and cost over runs. As for the workmanship it was satisfactory if nothing else.

Approximate cost of services:
$35,000.00
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Company Response

Hello Gerald.

I would like to thank you and your wife for hiring Triple R Construction to do your recent renovation and also for the time you took to write this review.
We are disappointed that you were unsatisfied with our services.
You certainly did have valid reasons to mention in your review. The electrical that was missed on your change order for your microwave hood fan; as you know there was no additional cost to have the remedial work done.
Regarding the rest of your concerns,I feel we did our best to rectify the situations as they developed. I had no indication that you were so dissatisfied until reading your review.
A renovation such as yours is a fluid situation.
The reason your job cost 50% more and took 50% longer was because of the delays that were beyond our control, the change orders, and the increase of the scope of work from the original estimate once the job had commenced. All of which were requested or initiated by you.The results of these change orders was the increased time and cost to complete your project.

Seeing how this forum is for potential clients to read the experiences from past clients, I would like to address the rest of this reply to new potential clients.

The relationship between a contractor and the customer is similar to a marriage, in that in order to to be successful, communication is key with your renovation contractor.
When your contractor gives you an estimate on a specific scope of work and a time frame; to stay within that time frame and budget, the scope of work must not change. Once the project has started and the scope of work changes this will undoubtedly extend the length of the job and the cost of the job.

So determining what you want done on your job and having that precise scope of work for your contractor is key for a successful time frame and budget.This being said, we have seldom done a larger renovation that has not had some change orders requested or hidden problems that have to be dealt with, thus once again increasing the time line and cost of the project.
Another area that many clients fail to realize, is that when they decide to either hire their own sub trades whom are outside the general contractors control, that this can also lead to delays on the project as we are unable to coordinate or control the quality of their work and can result in the critical path of the job not being followed.
Thirdly there are things outside the scope of repair that your general contractor cannot control as in the case of this client. The property management/Strata-management can be difficult to deal with, it is neither the the clients or the contractors fault, but if either of these dropped the ball with giving permission, direction or access, the job can be delayed.
In conclusion it is Triple R Constructions goal to have open and honest communication with all our clients so as to complete our clients projects to a high quality of work and in a timely manner as well as at a fair cost. Over the past five years, the vast majority of our clients have found this to be so.
We welcome all feedback from our clients and we are open to all criticism and will honestly look at ways to continue to improve our communication and our commitment to quality service for our clients.

Melissa in Victoria
Melissa in Victoria
1 review Victoria, BC
10/10

New stairs from deck to Patio

Triple "R" Construction was very professional, on time with completion and estimation of cost. Cant wait to have Byron do our next project. Byron went out of his way to find a railing guy that would match to the existing. The new outdoor stair construction looked like it has been part of the house all along. I recommend anyone looking for deck/stair construction to give him a call.

Approximate cost of services:
$6,300.00
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Company Response

(New Stairs From Deck To Patio)

Hi Melissa, 
                Thank-you so much for taking the time to review my company on Homestars.com. We enjoyed working on the patio staircase you commissioned.  We hope it serves you well this summer. My company and I are so pleased you are satisfied with the end result and would love to work with you again on any of your future endeavors. As always promptness, cost efficiency and customer satisfaction are important to us. 
All the best, 
                   Triple R. Construction

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Triple R Construction Inc.

Welcome to Triple R Construction Inc! Since arriving in Victoria in 2005, we have become experts in the residential renovation field. We have built a strong network of sub-trades and suppliers, as well as providing opportunities such as the Red Seal apprenticeship program for students which encourages longevity in the company.

Triple R Construction Inc. is focused on 100% customer satisfaction. From the initial meeting through completion of each job, constant communication and feedback are encouraged between the company and our clients in order to help us meet and exceed our clients’ needs.

Call us today for a free quote at 250-634-1989!


Check out our Facebook page! https://www.facebook.com/TripleRConstructionInc/

CATEGORIES
Kitchen Planning & Renovation
PRODUCTS
Vista Handrail
SERVICES
Underpinning foundations Bathroom Renovations Kitchen Renovations wood decks vinyl decks composite wood decks Home additions Home renovations
WEBSITE
http://www.victoriarenovations.ca
YEAR ESTABLISHED
2012
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.