Ryan quoted me for a price of 1,000lbs, assuming that a 1br apartment is anywhere between 1,000 and 2,00lbs. Somehow my shipment was over 3000lbs, but they did not provide me with a scale receipt to back it up. In addition it would cost $300 to scale the items - IF THEY WERE RIGHT. If they're wrong then I get the $300 back as well as the price difference.
They also charged me $120 but I can't make out the reason why, since the invoice they provided me with has part of the invoice covered up by my credit card receipt.
On top of all that, they added 3% on top of my bill because I paid with credit card. I contacted Visa who assured me that this is against their merchant agreement and provided me with information on how to file a dispute.
I would never use Blue Star Van Lines for anything, not even delivering a blank piece of paper from one room to another.
- Approximate cost of services:
- $1,955.00